Ordering from us is simple! Simply use the navigation menus to find what you would like to purchase, then click on it to add the item to your shopping cart. Once you have selected all your items, proceed to the checkout, where you will need to enter information such as your preferred method of payment and postage, your location, and your contact details. It is important for you to give us your contact details, as because each piece of jewellery is handmade and unique, stocks are strictly limited, and sometimes parts of your order may not be able to be fulfilled. In these cases we will contact you as soon as possible with alternatives.

After we receive your order on our secure server, an order confirmation email will be sent to you with an itemised list, a total price, and payment details. At this stage, if you are happy with the order, you would email us back confirming that the details are correct, and that payment has been made. (This would also be a good time to ask for your Frequent Jewellers Discount. How does one get into the Frequent Jewellers Programme?) Once we confirm receipt of your payment, your order will be processed and sent off on the same day. (Orders payed for by cheque will need a few extra days to clear) Its easy and secure, and rest assured that your details will be kept private and confidential and will never be passed on to any other parties. Please bear in mind that all prices are in Australian dollars. International customers can only pay in A$ - you can convert it to your currency here. For international orders we can only accept International Bank Drafts in Australian dollars ONLY. Please note that we cannot accept International Postal Money Orders as these are not recognised in Australia. Shipping details for international orders will be arranged via the confirmation email.