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What do the Customers Say?

Below are a few extracts from customer emails. Product quality and Support are the highest priority at Erlang-Software.

"I've been using Erlang-G for over two years now. One of my most valued tools.

Thanks for a great product and the continued improvement in features and functionality. Having had the opportunity to work with the Beta version of V2 before it was released, I can tell that this new version will be more useful and even more crash proof."

Joe Olejar
Vice President - Network Planning
Madison River Communications

"The call center excel plug-in saves me a lot of time forecasting every week. I forecast in 30 minute intervals, and I used to plug the figures for each interval into a call center calculator one by one. Now that I have ability to do erlang algorithms as a function in a spreadsheet, I do each week's forecasting with the click of a macro button. This product very valuable to someone like me staffing a call center too small to justify the purchase of a workforce management software.  Great Idea, thanks."

"Thanks for all of your support. You have done much better than Microsoft in this respect."

"As expected, I was reluctant to hand over my credit card info before being fully confident with the Erlang software and support. Robert was quick to reply to my emails, answered all my questions in great detail and even offered some sample code. In short, he went the extra mile to ensure my entire satisfaction. I recommend anyone looking to obtain Erlang-related software to look no further than Robert Clark. Alexander Lapa, Software Engineer, Telica Inc."

I do like your product ease of use and it will be very helpful in all the work we are currently performing. We have about 30 Call Centers here in the US.  It is a better program than I use today.

I was very impressed with the service that we received on a recent project. Rob answered my questions and helped me automate, through his software, forecasting and reporting. The solution was timely, user friendly and accurate. Thank you for all of your help.



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Last modified: November 06, 2003