- Models problems that cannot be solved with classic 'Erlang' equations.
While the 'Erlang' equations solve many cases that fall neatly into the
assumptions embedded within each Erlang equation, there are many real-world
cases that cannot be solved with any equation. For these cases, the only
practical solution is to 'simulate' the problem.
One classic problem that cannot be solved with products like Erlang-G is the
Phone+Fax+Email Call Center, where each incoming request has a
different priority and/or SLA (Service Level Agreement) specifying how fast
the reply is needed.
- Human Behaviors supported:
Many simulation programs are designed to support widgets flowing
through a factory process. They do not support human behaviors that must
be considered when modeling many cases. The human behaviors supported by the
Traffic Program include:
- Patient Requests: That will wait as long as it takes in queues and servers
- Impatient Requests: That will leave a queue and/or a server after a specified time
- Baulking Requests: That refuse to join a queue
- Priorities: Any number of different priorities is supported. This allow you to specify a common server set (e.g. Call Center Agents) to service different types of incoming requests (e.g. Phone, Fax, and Email)
- SLA (Service Level Agreements): You can enter SLAs in terms
like '85% of these request to wait less than 120 seconds'.
- Graphs and Histograms of dynamic values:
You can display, cut & paste, or print plots of critical results such as
Queue Length vs. Time. This allows you to analyze the dynamic responses of
- Large sets of Servers supported:
You can very easily define a set of any number of IDENTICAL servers. A
Server can be a phone line, a human call center agent, etc. Other simulation programs insist you define servers individually - a daunting task for a Call Center with (say) 100+ operators!
- No Programming required:
Many simulation programs require the user to write a program in a
scripting language to define the behavior of model objects. The Traffic
program requires no such programming.
- Graphical User Interface:
The Traffic program has a simple drag-and-drop user interface.
Building and modifying models is very easy.
- Unlimited Size:
The Traffic program has no pre-determined limits on the complexity of
your model. Models of truly huge size can be built. The simulation supports
time intervals of up to 4000 million seconds, which is more than 120 YEARS!
Fast. The code has been tuned to run fast and
Files saved by TRAFFIC Version 3 CAN NOT be read by TRAFFIC Version 2. If you
have any existing V2 TRAFFIC model (*.tmo) files, make a BACKUP COPY of these
files before opening with the new version.
New Features in V3
resources, that can
be allocated (and returned) as required. This feature expands further the
range of real-world problems that can be modeled.
All objects can now be responsible for a total simulation COST. Costs may
reflect a real monetary expense (in any currency you like), or may be used
to reflect a notional 'cost' that may not be money related.
Many customers have requested that traffic can 'solve' for the optimum value
of some parameter. V3.x will allow you to automate a series of simulation
runs, and each run will be executed with a different value of some object
property you specify. At the end of the series of simulation runs, a plot of
COST vs <Chosen Property> allows you to choose the 'optimum' results.
FILTERED REPORTS: The Structure and
Result views can now be filtered by object type and name to restrict these
views to objects of interest.
PROPERTIES, STRUCTURE, AND RESULTS TEXT
FILES: These details can now be saved in Comma (CSV) or Tab delimited
files, simplifying importing into a spreadsheet or word processor.
CUT & PASTE FOR RESULTS. Object
results can now be cut & pasted with a mouse.
Have a look at some sample screens
here. Or download your own free
Please visit the Traffic Support page.
You can purchase either:
- New full licenses, or
- Upgrades from a previous version, or
- Competitive Upgrade licenses, if you have a competitor's
of Full licenses
How to buy
|Traffic V3 Single User License
Download a free Demo Now!