SOURCE

NOTES

Information design - communication  

Tony Braun Information Design (site) www.tbid.com | research

Author: Toby Braun (1995)
Abstract: Braun looks at the ability to use linearity as a tool to enable users to decide how much information they want to receive. He calls it the 'tell me more / tell me less' concept.

Communication Research Institute. Inside Communication Research by David Sless March 1993, www.communication.org.au
/articles_to_read/paper_21.html

Panpa Bulletin - USA Today Online listens to its logs
| research

Author: PANPA Bulletin (2000)
Abstract: USA Today online General Manager Lorraine Cichowski is interviewed about the company's usage paterns. She indicates graphics and photographs appear to get the major share of user traffic.

Advertising Principles and Practice: Wells, Burnett, Moriarty | research

Author: Wells, Burnett, Morriarty (2000)
Abstract: The section of the book 'Advertising Principles and Practice' researched deals with consumer perception and information screening. This assists with analysis of defining user experiences.

Fortune, www.cccw.adh.bton.ac.uk/
schoolofdesign/ma.course/linfdes03.html

The graphic presentation of language, Michael Twyman, University of Reading | research

Author: Michael Twyman. (1982)
Abstract: Twyman introduces the concept of verbal graphic language and argues that to design effective verbal graphic communication it must be first understood.

As We May Think, Vannevar Bush, The Atlantic Monthly, July 1945.

Envisioning Information, Edward Tufte, Graphics Press | research

Author: Edward Tufte. (1990)
Abstract: Tufte discusses the concept of flatland (2-dimensions) and the task of escaping flatland as the key aim of envisioning information. This book looks at a range of tools for effectively 'escaping'.

Hobbes’ Internet timeline

Author: Zakon, R. H. 2000
Abstract: timeline of internet development.

The history of the internet

Author: Laursen, J. V. 1997
Abstract: A view of the formation of the internet with a technical focus

Information Architecture for the World Wide Web | research

Author: Morville, P. and Rosenfeld, L.
Abstract: This research is taken from the book Information Architecture for the World Wide Web. It looks at information architecture and the part it plays in web site planning - particularly in addressing usability issues.

When bad design elements become the standard - Dr. Jakob Nielsen, 14/11/1999, www.useit.com
/alertbox/991114.html | research

Author: Dr. Jakob Nielsen (1999)
Abstract: Nielsen discusses the importance of convention in this Alert Box journal article. The article suggests the web quickly creates defacto standards in design, and the penalty for diverging from these standards is a reduction in usability - sometimes substantially.

Designing Web Useability : The Practice of Simplicity (book) Jakob Neilsen, 1999 | research

Author: Dr. Jakob Nielsen (1999)
Abstract: This research looks at two chapters (chapter 2 - page design, and chapter 4 - site design) in Nielsen's latest book 'Designing Web Usability: the Practice of Simplicity'. The sections offer a number of rules aimed at assisting users reach their goals within a website.

Yale Style Manual - Site Design, www.infor.med.yale.edu
/caim/manual/sites | research

Authors: Lynch and Horton (1997)
Abstract: This research is taken from the Yale Style Manual for web site design, and suggests that for navigation to be effective the planning of a site structure and heirarchy is critical - and that uniformity and a structured approach will aid navigation.

Kiss My Clown Pants, Patrick Lynch! (Yale Guide criticism), www.robotwisdon.com
/web/klown.html

A criticism of the primary approach and theme of Lynch and Horton in the Yale Style Manual. Argues that the web by nature demands flexibility not accounted for in Lynch’s design and structure rules.

Designing Web Navigation - Five tips for planning your space by Jennifer Fleming - http://www.ahref.com/guides
/design/199808/0831jef.html | research

Author: Jennifer Fleming (1998)
Abstract: Fleming in this article puts forward the key issues highlighted in her book 'Web Navigation: Designing the User Experience' - that navigation should be fluid, simple and focus on user experience and goals. Theories on the importance of navigation providing user feedback are consistent with those by Dr. Jakob Nielsen and Dr. Donald Norman.

Navigation in hyperspace study | research

Authors: McDonald, S. & Stevenson, R. J. (1998)
Abstract: A study on the effectiveness of hypertext, contents lists and spacial maps in hypertext navigation and disorientation. The study found that maps were far more effective in aiding navigation for specific information than contents lists, and that simple hypertext was the least effective of the three.

Context navigation support | research

Authors: Geldof, S. (1998)
Abstract: A descriptive article of contextual navigation methods adopted in a software model called Ecran total. The technology allows development of hyperlinking content based on user profiles by trapping mouse clicks and turning them into preferences then customising navigation content.

Designing effective web navigation - http://www.drue.com
/sxsw/page4.html | research

Author: Drue Miller (1999)
Abstract: Drue Miller's web site looks at a number of styles of site navigation tools, including site maps. The range of styles identified poses one or two interesting questions.

Web Navigation: Designing the User Experience (book) by Jennifer Fleming, ed Richard Koman, 1998 | research

Authors: Fleming, J. (1998)
Abstract: This book sets itself up as a text book for designing and planning the navigation and structure of a website. The research here primarily looks at the sections on user centred design, site architecture and interface and interaction design.

A quiz designed to give you the Fitts - www.asktog.com
/columns/022DesignedToGiveFitts.html | research

Author: Bruce Tognazzini (1998)
Abstract: In this journal article Tognazzini looks at the link between mouse movement and effective navigation.

Thinking beyond web useability - An interview with Dr. Donald Norman, President of Unext Learning Systems - webword.com/interviews.norman.html | research

Interviewer: Rhodes, J. (1999)
Abstract: This is an interview with Dr. Donald Norman on the issue of web site usability. Norman says usability is secondary to the total experience given by a site, and that people will accept poor usability if they get what they need.

Defending human attributes by Donald Norman | research

Interactive CD with a range of lectures and book excerpts on human/technical interaction

First Principles - Bruce Tognazzini | research

Author: Bruce Tognazzini (1998)
Abstract: Tognazzini makes comparisons between graphical user interfaces and web interfaces - and suggests GUI basic design principles are as important on the web as anywhere.

IVALS Segments Profiles | research

Author: SRI (1999)
Abstract: The Internet Values and Lifestyles System (iVALS) is based on the widely-used VALS system to define different psychographic profiles of internet users for marketing purposes. The conclusions are important in defining user goals and motivators.

Flame Wars - Mark Derry (book) | research

Author: Mark Dery (1994)
Abstract: Dery uses a short analysis to deconstruct the changes in culture that can be expected through the growth of online communication. He particularly illustrates the effects of invented personalities that online communication affords users.

Long retrieval times | research

Authors: Ramsay, J., Barbesi, A. & Preece, J. (1998)
Abstract: A study of whether latency between requesting pages and recieving pages on the world Wide Web influences user perceptions. The study found that pages that loaded faster were perceived as significantly more interesting.

The Inner Bezos - Bayers, C (journal) | research

Interviewer: Colin Bayers (1999)
Abstract: Jeff Bezos discusses his online consumerism ideology and predictions for the future. In this interview Bezos suggests consumer culture will force changes upon the web and the balance of power will shift to the customer and their demands.

The Lexia Project - Toby Braun, www.lexia.tbit.com
/body/std_title.html

Study on screen legibility and issues

Microsoft web typography

Poynter Institute - Eyetrack survey | research

Author: Poynter Institute/Stanford University (2000)
Abstract: This survey looks at the habits of 67 volunteer online news readers, measured by specialised eye tracking equipment. Although not statistically accurate, the results do draw some surprising conclusions.

Creating Killer Web Sites (David Siegel book)

High five site (online magazine), www.highfive.com

Webworld.com interviews by John S. Rhodes - webword.com/interviews/index.html

Interaction and information design resources (links page), www.nathan.com
/thoughts/resources.html

InfoDesign (online journal)

Net News (Farrelly/Newscorp) (online news bulletin)

Mapping Hypertext (book) Robert E. Horn

Information Architecture for the World Wide Web; Louis Rosenfeld, Peter Morville (book)

Web Site Usability : A Designer's Guide (The Morgan Kaufmann Series in Interactive Technologies); Jared M. Spool, et al (book)

Web Style Guide : Basic Design Principles for Creating Web Sites; Patrick J. Lynch, Sarah Horton (book)

Edward de Bono

Richard Saul Wurman - Information Architecture

Symbol design (message thread) www.xs4all.nl/~plato
/symboldesign.html#dsless

Schematic views of networks - why not have it all? www.elroi.com/papers
%20GIS-T%202091/paper.html

User interface engineering - Jared Spool

User surveys referred to by Jakob Neilsen