When a breach of company policy or a criminal act is suspected the
JHA investigator, in the guise of one of your employees, may help
identify the person(s) responsible. Intelligence collected by the
investigator will permit you to deal with situations from an informed
position.
Reports from an undercover investigation will also provide information
on supervisory problems, time clock irregularities, employee morale,
etc. An Undercover Investigation is the most effective means of
solving internal, employee related, problems. Many companies use
this service to audit operations on an annual basis and consider
it as important as an audit of their financial records. Value added
information is also produced by the operation such as safety and
security issues, which are invaluable from a corporate liability
position.
Reports are provided regularly, keeping you informed on the progress
of the investigation. Monthly progress reports are provided, summarizing
the operative's activity.
Before initiating an undercover investigation, our management team
carefully analyses the perceived problem. Working closely with the
client, we determine the objectives of the investigation and develop
a strategy to effectively address the issues.
The successful outcome of an operation begins with the careful selection
of the operative, and we place great emphasis on this selection
process. Often, success of the operation depends on the cultural
or socio-economic structure of the workforce.
The JHA operations manager maintains daily contact with the operative,
setting weekly goals designed to keep the operation moving forward.
Monthly operation briefings are conducted with the client, undercover
operative, and JHA operations manager. This team approach is critical
to the success of the operation.
It is best to place the investigator in an unskilled position where
he/she will have the opportunity to move around the facility and
get to know all of the employees.
Clients will not be required to sign a contract for a specific time
period, but we recommend that a period of three to six months of
service be budgeted for. Initially the investigator's report will
cover such subjects as training, supervision, etc. As the operative
gains the confidence of fellow employees, information relating to
the assignment purpose will begin to emerge.
Ideally only one person in the company should be aware of the undercover
investigation. The fewer people who know of the operation, the less
chance that a “leak” will expose our investigator or
cause the operation to be terminated prematurely.
Remember the old maxim – “Loose lips sink
ships”.
