Courses

Activating Achievement Through Goals

Appropriate Flexibility in Leadership

Beginner's Guide to Chairing Meetings

Building a Brilliant Team

Buying an Existing ACT Small Business

Communication Skills for Consultants

Conducting a Successful Panel Interview

Conducting Meetings

Continuous Improvement

Conversation and Other Communication Skills

Daring to Delegate

Dealing with Difficult Client Behaviour

Delivering Bad News

The Enneagram

Exams - Managing Nerves

Giving Performance Feedback to Staff

How Good Customer Service/Sales Enhances Business

How to Perform Well at Job Interviews

Important Occasion Speeches

Introduction to Counselling Skills

Introduction to Marketing for Small and Medium Businesses

Introduction to Starting a Small Business

Keeping Balance Between Work and Other Parts of Life

Keys to Getting an Interview Then the Job

Leadership/Team Building Excellence

Lively Listening Skills

Managing Nervousness

Managing Perfectionism and Fear Skilfully

Motivating Self and Others

Networking for Business, Community and Leadership Success

Obtaining and Retaining Staff in A Skills Shortage/Ageing Population Environment

Promoting Your Community Organisation or Business

Public Speaking for Juniors [13-17 years]

Public Speaking/Presentation Skills - Introductory and Intermediate

Returning to Study

Risk Management

Self Esteem, Confidence, Assertion

Small Business Marketing

Social Chit Chat

Speaking Up

Structuring a Successful Speech or Presentation

Taking Minutes Without Tears

Team Leadership and Supervision

Terrific Telephone Techniques

Time Management

Understanding and Overcoming Shyness

Why, when and how to be assertive

Winning Resume Writing

Your First Steps in Leadership

The Enneagram

Loretta Ginnivan is a Certified Enneagram Teacher from the Enneagram Institute in New York with over 12 years experience with this remarkable tool for enhancing personal and professional relationships. The Enneagram is a system that describes the nine basic personality types of human nature and their interrelationships.

As described by the Enneagram Institute, it is useful because:

• It helps Human Resource professionals pinpoint problems and be more specific about solutions
• Different people need to be managed differently
• It helps people to communicate
• The Enneagram helps managers understand what their people really need
• It suggests specific action plans and is empowering to individuals

The Enneagram helps everyone to have a clearer idea of what they need to do to improve their performance and increase job satisfaction and "bottom line" productivity.