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ph: 02 6241 5341
em: nurtnort@ozemail.com.au

Courses

Activating Achievement Through Goals
Appropriate Flexibility in Leadership
Beginner's Guide to Chairing Meetings
Building a Brilliant Team
Buying an Existing ACT Small Business
Communication Skills for Consultants
Conducting a Successful Panel Interview
Conducting Meetings
Continuous Improvement
Conversation and Other Communication Skills
Daring to Delegate
Dealing with Difficult Client Behaviour
Delivering Bad News
The Enneagram
Exams - Managing Nerves
Giving Performance Feedback to Staff
How Good Customer Service/Sales Enhances Business
How to Perform Well at Job Interviews
Important Occasion Speeches
Introduction to Counselling Skills
Introduction to Marketing for Small and Medium Businesses
Introduction to Starting a Small Business
Keeping Balance Between Work and Other Parts of Life
Keys to Getting an Interview Then the Job
Leadership/Team Building Excellence
Lively Listening Skills
Managing Nervousness
Managing Perfectionism and Fear Skilfully
Motivating Self and Others
Networking for Business, Community and Leadership Success
Obtaining and Retaining Staff in A Skills Shortage/Ageing Population Environment
Promoting Your Community Organisation or Business
Public Speaking for Juniors [13-17 years]
Public Speaking/Presentation Skills - Introductory and Intermediate
Returning to Study
Risk Management
Self Esteem, Confidence, Assertion
Small Business Marketing
Social Chit Chat
Speaking Up
Structuring a Successful Speech or Presentation
Taking Minutes Without Tears
Team Leadership and Supervision
Terrific Telephone Techniques
Time Management
Understanding and Overcoming Shyness
Why, when and how to be assertive
Winning Resume Writing
Your First Steps in Leadership

Understanding and Overcoming Shyness

Learn about the types of shyness, and distinguish between it and quietness. Because shyness can cause underachievement and anxiety, it is most important to discover how to manage it successfully in a variety of contexts. Participants can use this knowledge about overcoming shyness to help themselves and others.