" Oh What a Lemon....Landcrusiser 200 "
LAST UPDATED 3rd April 2013
TOYOTA LANDCRUISER COMPLAINTS
OK after all the years that have past Toyota since my last LEMON (2008), TOYOTA tell me they have fixed the problem & any diesel with a turbo will use around 1 litre of oil per 10,000klm. So with this fact I have just signed up for another one and will keep you informed of the oil use & other past problems once I get the vehicle. No chiping it or anything NON TOYOTA. Let see how I go, I take delivery in Mid February 2013 & will post up my reports. I have taken out 5 years Warranty just in case!
Nearly purchased the new 2013 Nissan Patrol sounds awesome but only comes in a huge petrol motor & could not to afford to run it..lol
Here is another model with problems from Toyota:- http://www.youtube.com/watch?v=E9UWofECFxw
I MUST BE JINXED
Well I have just bought my new Toyota landcrusier 200 and had the alloy bull bar fited & guess what...it's another lemon problem.
Ok the facts are the LC200 comes with 2 FRONT parking sensors and when they take the existing bumper bar off the front to replace it with the alloy bullbar the sensors move from the front of the vehicle to around the side. The sensors are now useless unless you have something about 45 degrees from the side/front. See pictures below. I suggested fitting 2 more front sensors and was told I could do that but they are $250.00 each plus fitting! I also have the cystal pearl colour so the sensors are white on chrome, would'nt you think they would have used black ones or chrome look alikes?
YES I can use the camera facing forward but this is slightly blocked now as well due to the GENUINE TOYOTA BULL BAR!
UPDATE 22nd March 2013 :- Toyota have offered a full refund on the bar & admit it is not correct. I am working with them to see if we can move the sensors back around the corner to the front of the bull bar. Will post up further news shortly.
3rd April 2013
TOYOTA have reneged on their offer to refund the bull bar even after I offered to see if we could find a solution.
Off to the Courts we go again!
DON'T & CANT TRUST THEM HERE IS THE WRITTEN PROOF!!!!
We understand the expectation that you have as a long term customer of Toyota, and we tank you for your patience in resolving this matter. We are sorry to learn that you are experiencing a concern with the bull bar fitment to your Landcruiser and we appreciate the disappointment you have expressed.
From our investigations we can advise that we have reported the product to our Technical and product team for future changes or updates to our products and requested on your behalf if we could have some sort of outcome to resolve the issues you are experiencing.
Our Technical team have responded with the following,
Confirmation that the sensors have now moved to the side of the vehicle to cover a larger sensor range.
Confirmation received that no more than 2 sensors are able to be fitted to the Toyota Landcrusier range.
Would you prefer to have black sensors fitted?
Remove and refund the cost of the bullbar?
Thank you for contacting Toyota and allowing us the opportunity to respond.
Customer Case Coordinator
Customer Experience Centre
Toyota Motor Corporation Australia
Ph: 1800 TOYOTA (869 682)
HERE IS TODAY'S LETTER! 3/4/2013
Thank you for your patience and allowing us the time to investigate your matter on this occasion.
With regards to your request, unfortunately at this point in time there are no immediate nor future plans for any upgrades or changes to our Landcrusier 200 series range, products and accessories.
However, as Toyota is an organisation committed to customer satisfaction we do encourage feedback such as yours. It is this feedback that enables us to understand the true situation in the market place and what is important to customers. We have taken this opportunity to pass on your comments to our Product Management Department. This department collates such material for consideration when a particular model is under review for design and or specification changes.
Unfortunately, at this stage we can no longer offer you a refund for the Bullbar due to the design of our product.
We sincerely apologise for any disappointment caused and thank you for contacting Toyota.
Customer Case Coordinator
Customer Experience Centre
Toyota Motor Corporation Australia
Ph: 1800 TOYOTA (869 682)
Toyota's guide to using oil which is acceptable to them & the crap they are going to tell you ........
The documents linked below were e-mailed to me from a "gmail" e-mail address today (19/1/11) so I have no idea if these documents are real but I must say they appear to be. Click below to see the documents:
Click Here to see the Toyota Documets
Hers an actual verbal statement from a Toyota Dealer.....
" If you have a LC200 make sure you sell it before the warranty runs out "
|Comments are not posted up live they are e-mailed to myself and then if appropriate I will post them up. I understand, SOME are good we all get that, but MOST are not! I would estimate over 80% of them use oil or have issues as others have listed below. Read for yourself and be informed or take this site with a grain of salt.
QUESTION WE ARE ALL WANTING TO KNOW??
Does anybody know if it is now safe to buy the recently upgraded model?
Toyota dealers say all problems have been fixes but I have my doubts!
27th March 2013
Please see below correspondence between myself and Toyota.
If my issue is not resolved to my satisfaction I'll be for a class case.
After various discussions it seems like we are fighting a giant. We've just submitted a claim to NSW Fair Trading. We are prepared to go to tribunal. I'm told by Toyota that they NEVER replace a vehicle.
Has anyone gone to Fair Trading with their concerns.
The Land Cruiser that we purchased on 10 January 2013 is currently in Terry Shields Toyota Parramatta having the auto transmission repaired.
On Saturday 9 March 2013 we noticed that it had a bad oil leak which was not picked up when it was serviced on Tuesday 26 February 2013 at Stewart Toyota Rockdale.
We took it to Parramatta Toyota service centre on Monday 11 March 2013.
On Monday 11 March the auto transmission pump seal was repaired but still leaked.
On Thursday 14 March we were told the transmission case has a casting fault and that parts would arrive and repair completed on Friday 15 March 2013.
On Tuesday 19 March we were told that a new pump was required from Japan and might arrive about Wednesday 27 March 2013 but may take four weeks to arrive.
As the repair is a major defect with the transmission being completely removed and disassembled, in future it may compromise the safety and reliability of the vehicle.
The Land Cruiser was purchased so we could confidently go to the out back, for example Gibb River Road, Tanami Desert.
We do not feel that this vehicle is fit for the purpose of reliably taking us to these locations. "...most reliable 4WD on the planet."
I am concerned that after this major repair, there may be other issues with the vehicle down the track.
I am demanding a replacement new vehicle or a refund.
Bron D - NSW
22nd March 2013
An update to my log of 16/9/11 before I log out of Toyota altogether.
Twice now the auto transmission has overheated on sand under what I’d class as medium load. Smell of burning oil then the inevitable overheat light.
Toyota Service response (after requesting that at least the transmission fluid be flushed) .... re-flash the transmission ECU, no flush. At least it now cranks into 6th below the speed limit.
Good luck and commiserations to all LC-200 owners. I’ll wave from my Disco-4.
Paul K - WA
22nd March 2013
I have purchased a new upgrade 200 series Sahara (January 2013 ) with some issues that Toyota are telling me its characteristic of the car it has a vibrating sensation through the steering wheel at 2000 rpm. The other issue is that cruising at 100 klm (Freeway on cruise control ) it has an intermittent vibration that can be felt through the lumber support of the seats. The dealer was good enough to give me another car to drive to see if the problems were the same this vehicle was in fact worse than mine. The Dealer has now told me that it must be a characteristic of the car. I would like to know if there are other people who the same issues and if anyone has had them resolved.
Steve J - QLD
(Hi Steve mine has the same through the steering wheel as did my old 2008 model. Be interested to hear more from you in the future. Regards Geoff)
11th March 2013
just wanted to add to the unfortunate list of problems, but I concur after reading this sight and another site which has been really helpful (Pradopoint).
I purchased my Prado Xmas 2009 second hand – 53,500K’s on the clock. I got it serviced as per service log book by a registered mechanical company; which has all the bells and whistles to conduct the appropriate servicing etc...
I haven't had any major engine issues, just electronic for e.g.. the reversing camera doesn't work (that died a year ago), and the CD multiple player (which now wont play at all – packed up 6 months ago). Went to a Toyota Service department to get a costing for repairs, and walked out laughing. Hence they never got replaced. Got the usual spiel... if its not TOYOTA GENUINE – we wont recognise it or service it. What EVER!!!!
I’m getting to the real problem – 14th of December 2012 (car is now 139,000K) and not yet at the 5 year anniversary. Now I'm disputing the age of the vehicle as it was sold initially from the Dealership in 2007. Ok, so I know my car has not reached 5 years at this point and have been congratulated by TOYOTA service that it has excellent mileage.
However – I live in a rural region, and on my way home from the city on the freeway, I noticed the car idling high when I came to my first traffic light (sounded like a loud chugging). I was 5k’s from home and managed to come down a main street when the oil light came on, the car lost all power, lights flashing all over the dashboard and I rolled the car into my street. The RAA came to my rescue and started the car, checked the oil (which was 5 mm below the lowest measure) and told me has to be towed to a mechanic (Toyota).
Toyota finally got back to me 4 days after the incident, after I paid them a visit. Had to sign the ‘YES YOU CAN LOOK AT MY CAR FORM’ they then came back with a diagnosis two day later. You need a new engine, No. 3 Injector has failed because the vehicle is 6 years old and NO we wont warranty the repair as you are not in warranty (official decline from Toyota Australia). Mind you prior to the declined authority to fix my engine – the Service Manager assured me he would fight for me all the way blah blah blah....So one minute I'm happily driving my $64,000 dollar vehicle, none the wiser that there is an engine problem and now its worth didly squat! Just to clarify, I hadn't any symptoms to the decline of my injectors, it had its recent 120K service and nothing was picked up, drove to Queensland and back?????
I have been learning since from other forums that the injector seats, seals & O-rings need to be replaced/serviced every 45K but has Toyota bothered to contact me the customer – to inform me of this problem????? Apparently I have damage to my turbo diesel, and could have further damage but we wont know until I cough up $115.00 per hour to find the problems which will probably take Toyota a day to find.....etc..etc..
I have been speaking to a Diesel Fitter that has over 32 years in the car industry and has worked as a Supervisor for Toyota Service, and he is adamant that the fault is Toyota. There are many stories such us mine on Pradopoint – in the forum i discovered that other Toyota Customers want to collaborate in a civil action against TOYOTA AUSTRALIA if anyone is interested in taking on the GIANT.
Since 2008 – Toyota has redesigned the seats 4 times and the seals also.... WHY WOULD THEY DO THAT?
But as the customer we don't matter! I intend to get a reconditioned long motor, and then fight Toyota all the way in small claims court. Be aware people – ask the Service department this question:
Is the servicing of this particular assembly in my log service book???? These problems are consistent with the 120 & 150 series (diesel)
In my opinion since sales are not good, Toyota has designed a very expensive throw away car – that’s how they can ensure they turn profits every year since the global economic climate.
Just to let those who are not aware – Europe & New Zealand have a campaign to win back Customers through my particular problem and various others.... However TOYOTA AUSTRALIA are not! So if the rest of the Toyota World can admit faulty injector, seats & seals instead of the usual spiel – fuel contamination, Oh’ of course we know its not driver caused; you would think little old Australia would?
I'm certainly going to put up a fight – WE AUSTRALIANS HAVE TO WORK TOGETHER SO THESE BASTARDS DON'T GET AWAY WITH IT!!!!
I know its off subject – But the bloody government (liberal & labour) are turning us into the nanny state – complacent, accepting actions we know is not right....Wheeling and dealing with each other – FOR THEIR OWN BENEFIT
Sharon L - QLD
15th Feb 2013
I’ll be quick, I was looking at buying a 200 series, we tow a van, but now I won’t be buying a Toyota. I own a Nissan GQ 1992 petrol patrol wagon, 21 years old (had it since new), I have had one burned out exhaust valve repaired in all that time, the rest has been normal maintenance. It still doesn’t use oil between services (10,000k’s), water either, never has, guess I am lucky.
The new V8 petrol Patrol is looking more attractive all the time.
Anyway good luck with your fight with Toyota.
Ross – Brisbane – Qld
12th Feb 2013
Hi, just thought I would send a follow up on my complaint last week! I have taken my cruiser back to the dealership with the noise from the brake resivoir area as previously mentioned! Finally some answers from Toyota saying there is a problem with the ABS system and they are goin to replace the whole ABS and to my surprise they are even doing it under warranty!! Just shows from time to time if you persist enough with in shop confrontations they do take you seriously!!!
Rodney M -
ED:- Thant is great news!
5th Feb 2013
Hi Geoff, I came across your site looking to see if anyone else has had the same trouble which has just occurred with our 2008 vx diesel. 115000 km and one of the turbos has busted. $7000 to repair! We bought the car used with 80000 km on it and have been very happy,no issues with oil usage etc. but devastated now as we previously had a 100series which never missed a beat in over 300000km. Reading the posts on your page I see Katherine jan'12 raised the same story. Toyota have told us it is a problem with the 200 series and they have the turbos on back order! The symptoms were, just driving along gravel road we live on doing 90km, lost power suddenly and exclamation light, 4lo flashing, engine warning lamp and stability light all came on plus computer screen messages to check vsc system. Not being mechanically minded I am not sure how these warning lights relate to the turbo?? Anyway just so disappointed if it wasn't financed I would sell tomorrow as know feel like we may have ongoing problems as they have to pull the engine out to repair.
Thanks for your site.
Georgie C - NSW
5th Feb 2013
I have purchased a 2007 turbo diesel GXL with 95500kms on it back in march 2012! I haven't had any issues of using oil but I do have the noise coming from the motor along side the brake fluid resivoir!! First attempt for Toyota to fix this problem they said it was my fault and suggested it was happening from locking up the ABS!! Which was not the case at all!! I have reported this to the dealership from day one in fact about an hour after leaving them it started happening!! Since they said I was at fault they charged me for a full brake test and bled the system!! When I picked the car up I was told problem was fixed!! 3 days later it started again so back to Toyota!!! Then they informed me it was normal for the noise to be there which I didn't take lightly and had a heated exchange of words!! So they fixed the problem once more!! 2 months later it happened again and they informed me that it's my driving that is causing the problem!!! So wen they fixed it the 3rd time I let them drive it for the day and guess what? Yep it happened again!! They have since fixed the problem again but it comes back periodically then goes away again!!! I love my cruiser and with this being the only problem I have had since buying it and have just ticked the odometer over to 128000 I was wondering if there was a full time fix for this or just keep taking it back to get fixed!! Any help would be appreciated!! Thanx
Rodney M - WA
18th Jan 2013
I purchased a new VX 200 series in December 2007, one of the first in the country apparently. It now has 300,000 km on it. It has been really good until early January 2013 when all the fault lights lit up on the dashboard on the day after new year’s day. We took it back to our dealer who sent it to a 3rd party for new fuel injectors. $8,000 later we got it back only to find it running rough when cold. Back to the dealer, more tests, found low compression on 3 cylinders. Solution: new engine from Toyota – total cost $26,000. They offered a trade in on a new Sahara ‘as is’ for $7,000. A car I purchased for $92,000 is now worth $7,000. This is my 5th new Land Cruiser and all these years of been bragging about the fantastic re-sale value. Not anymore. I’m about to buy an new BMW X5.
Adam P - NSW
16th Jan 2013
I too have a Landcruiser 200 series bought 12/09 which is the new improved 2010 series…I was assured of the new model had ironed out the oil consumption bugs,so with that knowledge I purchased the 82k plus car..The first 10000 klms..no oil light…Had car serviced then at 14500 klms the light came on…Took it to Grand Toyota,got the typical runaround that they were not aware of any oil consumption issues..They even suggested that the Chip fitted is probably to blame..I suggested they retract there comments and told them I,m well aware of the previous issues of the older models and they were welcome to type in” oh what a lemon” on Google search if they liked..
So they put me on the consumption test and to date its using 4.5L per 10,000 klms.
After a dummy spit at 30,000klms with them they decided it needed a 2 day fix that was for my batch of vehicle and I,ve done about 4000 klms since…I,ve sporadically checked the dipstick and I,m expecting the light on again very soon, so effectively they have fixed nothing…I have requested to see that the vehicle is logged on computer with the problems at hand as its now just gone out of Warranty..So it will be interesting to see how they address the issue from here on in..
Anyone had any success with a further fix than the turbo flange replacement as I suspect the rings are the issue at hand or worse?
Karl R - WA
16th Jan 2013
I’ve had a VX 200 series diesel since new in 2009 and have done 60,000 klm.
The only problem I have had is to replace the fuel filter.
I had the motor chipped almost from new. The power is amazing and I get 8.4 L/100 Klm on long trips and 11.5L around town.
I’m very impressed and love it.
Len Taylor WA
1st October 2012
Have two LC70’s one 2006 4.2 six and one 2009 4.5 V8, V8 has used excessive oil since first service, Toyota agent in Christchurch NZ have acknowledged the problem and recorded the consumption since new but apart from providing 15w 50 oil have not made or recommended any fix.
Due to replace the 2006 model and intend to make a stink about the oil problem as a precondition to buying another Toyota.
Thanks for your site and the Toyota documents, make my case for a repair / replacement much stronger.
I love the truck, the V8 torque is stunning and with the twin diff locks it is a genuine go anywhere vehicle, but I hate the oil issue and the attitude of Toyota to my complaints
Murray H - New Zealand
14th September 2012
We recently purchased a used 2006 Landcruiser ute, believing Toyota to be an excellent product. I wish we had seen your site before. We have had the vehicle for 8 weeks and it has done 150,00 klms. Without warning it will not go into gear – the mechanic says the transfer case needs replacing at a cost of over $2000. Is it common for this to happen after such low klms? We are very disappointed with our purchase. Thank you for your site.
Karlene L - WA
5th September 2012
Just an update, Toyota Melbourne rep visited my dealership this week.. and inspected my car..
Toyota Arrogance prevailed and they are wiping their hands clean of any problems associated by dust and water ingression onto my 200 series, they insisting that my heater switch was on receirc - not fresh and that it was on fresh the whole time. Water problems.. not our Fault,.. yours 650mm water crossing – there manual say 700mm..
These large company’s need to be accountable for marketing a product as a 4WD via web sites, social media , Television and the like, selling it to you.. and then when you use it like they do their ads.. they tell you they can help you fix it,, I will be fighting these guys on principle..
Looking forward to my ext Nissan Patrol..
Chris P - NSW
5th September 2012
I can’t live with the groaning transmission (and other annoying features) so I asked the dealer what my car was worth as a buy back. The list price on the car is $114,000. To be fair I paid less, but the dealer offered me $80,000. The car has literally been on the road for 9 weeks, and has done 1300kms. Evidently the dealer has no faith in the resale value of the 200 series.
If you want to be ignored and insulted, buy a Toyota.
Rick A - NSW
5th September 2012
I note on the 26/1/12 Doug R having the issue with the auto, well let me tell you I have had the same issues , left the vehicle for a week and the dealer say's we have had no problems with it! This would be about the fifth time I have complained re the auto and always the same result. I really wonder if they are just paying lip service to us. The issue with the injectors, after a complaint to consumer affairs they did send a rep up from Brisbane to listen to the injectors who said I cannot hear a thing. I have now given up.
Bob V - QLD
5th September 2012
Hi,am sorry to hear all the issues and the nastiness of dealers.Your citations have given to me,as a prospective purchaser of L/C 200 a poor impression of product.Thankyou for being that crystal ball that would have benefited you all otherwise.Great site for the wrong reasons.Am curious how the Arabs faired/tolerated with their vehicles and dealers?
A KIRK - Qld
27th August 2012
I too believe I have a lemon. And admire your determination via your story. Not sure I can fight that much for that long!I purchased a brand new Toyota Prado GXL Diesel from Illawarra Toyota Albion Park NSW on 30th March 2012, at a cost of almost $65k. Upon delivery the car had multiple blemishes. These were identified and noted to be replaced, which they were.
As soon as I drove out of the show room the steering wheel was vibrating from side to side. I called the sales manager who did the car hand over and told him. He believed the wheels were out of balanced and that they would fix it at the 1,000kms service. Over the past 5 months the car has been back and forth to Toyota for them to try and fix the problem. They have had the car for months. So far they have changed the wheels, rims, wheel bearings, tail shaft, drive shaft, rack & pinion steering, power steering pump, and realigned the car many times. These are the items i am aware of.
Toyota have had the car for the past 4.5 weeks straight testing and trying to repair it, including 2 weeks at their technical centre in Sydney. Toyota technicians have admitted there is a problem. The car was returned to me last Friday the 24th August where i was told it was fixed.
I drove the car today and the vibration is still present. I have advised Toyota that it is not fixed, and that the steering vibration is still present. This was at 9:59am. At 2:32pm the service manger called me back to advise me he has spoken with Toyota Technical again and they will not be taking any further action to fix the problem. They believe that is a characteristic of the car.
This steering and also a braking issue are both a safety issues to me and i have told Toyota this. My wife and 3 small children use this car and i am afraid for their safety. I have repeatedly asked Toyota for a letter stating the steering and braking issues are not a safety issue. They refuse to provide me with this.
So now I have a $65,000 car with steering and braking issues that Toyota will not help resolve. What happens if there is an accident? Toyota are risking my family's safety by not fixing this car. Otherwise why can they not provide me with a letter to say the contry?
Happy to talk further. Would really appreciate if you could post on your site to warn other of the Toyota Poor Customer Experience.
Ashley C - NSW
22nd August 2012
I Have a new 2012 LC200 GXL, and after having 4 Prado’s I purchased it because it was the big brother of the Prado and was a natural upgrade for me and heading north form Tasmania was supposed to be the “King Off The Road”
Well what a mistake, This car filled up with so much dust it was crazy, dust in vents, dust in jacks, dust inside every door panel an absolute joke..
Then in a creek crossing only 650mm deep (wading depth of 200 series form Toyota is 700mm) water pissed in all doors wetting carpets and obviously electrical.
After every warning light coming on and one problem after another with electrical, the car not starting properly, Car heater not working, dust still everywhere making the car look 20 yrs old I had enough and have taken to a Toyota Dealers in NSW on my way home to Tassie to get them to look at.
I asked three simple questions
1) How does dust and water get in?
2) What have to you done to rectify the problem and fix any damage done from this?
3) Can you guarantee this will not happen again..
This is the answer I get
“Our Technical Field Manager (T.F.M) from Toyota Motor Corp. Australia (TMCA) has been out this morning and taken more photos and carried out further tests on your vehicle. He is going to submit a final report to his manager who is currently on sick leave and then await a response from him. In our TFM’s opinion the water and dust ingress is subject to a number of environmental and vehicle usage factors and in this case is beyond Toyota’s control. Therefore in his opinion TMCA will not be able to assist with the rectification of water and dust ingress.”
This car was driven on gravel roads and in compliance with the running conditions of Toyota warranty guidelines.. absolutely disgusted with this reply and insistent on taking this further I asked for a report as to why..
This was seven weeks ago and still nothing except a 100K Boat anchor..
The Dealership in Tasmania has been very good to date and will be looking at it next week again to see if they can assist but as for Toyota Customer experience what a Joke..
Oh What a Feeling!!
Chris P - NSW
21st August 2012
I have a 2008 LC 200 VX Diesel Land Cruiser, Oil burning, new vacuum pump after all the tests ,3 tail shafts after many visits, new radio because the Bluetooth was having problems tried to blame my phone 3 months 2 new phones and lots of arguments they replaced it. When I leave the car at the airport for one week or it has been cold and not driven for a few days you put it in reverse and it does not move until 2500 rpm ,complained about this many times ,after 3 years Toyota dealer said they have heard of this problem but not to worry about this as it takes time for the oil to pump back up. Injector knock. When the car was 6 months old (never been on the beach) I complained about the rust under the car, they took photos 3 times over the next three years(the first 2 got lost) sent them to Toyota, then I was told there is no warranty for paint under the car. The synthetic leather seats have cracks in them 2 lots of photos later ,no warranty until there is a hole, The head rests leather has gone funny, I was told if you have oily hair, or hair spray, conditioner, anything on your hair do not use the head rests as this will happen. They also leak dust.
The air condition was not working properly went to Toyota the filter was full of dust , this should have been cleaned or replaced at different services, the next service I put marks on the tyres they did not rotate them , air cleaner , air con filter not cleaned, how many other things have they not done???
Bring back the 100 series, had 4 of them, great car.
Think long and hard before you buy a 200 Land Cruiser.
Do you sell the oh what a lemon for the back window???
Craig R QLD
31st July 2012
I have a 200 series cruiser Gxl wagon . I am afraid Toyota is now living on a reputation they used to have. I discovered my vehicle was using crazy amounts of oil. After making a lot of noise all the consumption tests, we live 150 kms from dealer they expected me to bring in my brand new Landcruiser to check the oil level every 1000 kms , I can do that in a days driving. Tricks, yep after Toyota service , as you void your warranty if you service elsewhere, mind you I paid extra warranty everything I buy!!! I got a local mechanic to drain and measure the quantity of oil that my Toyota dealer put in the vehicle after the Toyota Service and sure enough they put 2 lts extra oil in!!! So you think the oil consumption is ok!! I actually got Toyota to admit that my vehicle did use to excessive amounts of oil!! In an email !! Finally I thought they would fix the problem!! Toyota Australia's response when asked what are you going to do about this problem was. We are going to do nothing !!!! It's your car !!!
My advice there are plenty of other vehicles for sale. Warranty is non existent with Toyota so please buy something else. Save yourself the stress of owning a $100k lemon
Never To Buy Toyota Again
Have an 07 200 diesel. Motor has just failed. Have you any advise that will assist in working through the issue with Toyota. Seams like no one in a dealership has the balls to stand up and be counted for their customers. Toyota internal processes are being sited as the issue.
What is the best avenue to take to make them all do the right thing.
Appreciate any ideas, does and donts.
19th July 2012
I own a 07 200 series 60000 kl I have a noise which is loud in the cab .Went to Toyota mech and told it was the motor on the side of brake fluid res and that the noise was normal .I am going to sell the car but no one would buy with this noise ,I think what I was told is B S.Does any one have this problem and if so how did they fix it. ps not theB S the noisey pump.
15th June 2012
I purchased a new LC tray back in Aug 2010. I had the first service done at 10,000, then almost as soon as that was done the car started to use oil.The oil level light came on 14,000 so I called the dealer and he said to bring it in and they would do an oil consumption test. They filled it and it took 1.3L.Then at 18,000 the light came on again. Same thing, took it back and they topped it up with 1.4L.
This has been going on regularly up until the 30K service when they changed to 5W40 fully synthetic oil. They told me that mine had already had the oil pick up line and vacuum pump modification. Well 3 days ago at 35,200K the light came on again!!! Took it back yesterday and it took 1.5L.
They have now told me that they will inform Toyota of the findings. Apparently there is now a modified piston and ring assembly that fixes the problem. I hope so!!!
The rest of the car is great, but this oil consumption is starting to PMO!!
2nd July 2012
We have a LC200 GXL Diesel 2008 model and we have just started getting warning lights come on. VSC, Engine light and traction light. We have been to Toyota and they tell us it is something to do with Emission Control Valve. Cost around $1000 plus. Thing is the lights go off for a week, then come on again.
We wonder if it is faulty sensors or do we really need to spend over $1000. Anyone else had this problem.
I purchased a new LC tray back in Aug 2010. I had the first service done at 10,000, then almost as soon as that was done the car started to use oil.
The oil level light came on 14,000 so I called the dealer and he said to bring it in and they would do an oil consumption test. They filled it and it took 1.3L
Then at 18,000 the light came on again. Same thing, took it back and they topped it up with 1.4L.
This has been going on regularly up until the 30K service when they changed to 5W40 fully synthetic oil. They told me that mine had already had the oil pick up line and vacuum pump modification.
Well 3 days ago at 35,200K the light came on again!!! Took it back yesterday and it took 1.5L
They have now told me that they will inform Toyota of the findings.
Apparently there is now a modified piston and ring assembly that fixes the problem. I hope so!!!
The rest of the car is great, but this oil consumption is starting to PMO!!
"ED:- Don't hold you breath about the rings/piston mod I have been hearing that one for 3 years now"!!
10th June 2012
We have a 200 series purchased new in November 2009 for our business and pleasure,
it has just done 60,000klms and has not used any oil since new and mechanically we have been
very lucky with no problems to date.
however as I live and work in an isolated area I had the factory aluminium bulbar fitted, we then hit a emu and our speed at the time of
impact was about 40klms an hour the result was $6000.00 damage to the vehicle where the “bull bar” folded onto the body and the vehicle was almost
Un drivable, then 4 months later we hit a roo about 60klms an hour and this disabled the vehicle as it needed towing.
I then spoke to our panel repairer and he informed me of other owners having the same problem with the bar causing more damage than hitting an animal without it, we have since installed a ARB bar and hit a roo soon after and no damage to the vehicle at all.
Told Toyota and they said we don’t build them they are contracted out so in a nut shell not our problem.
the other day I was driving to the nearest town and hit a pot hole and the spare tyre fell from its mount underneath the car and wrecked the rear bumper. And Toyotas response was you did not put it back correctly, WTF I never took it off it is still brand new and never been used.
Just to top it off the console lid has been replaced 3 times and still opens at will and then cannot be closed so you have to lean on it while driving.
Waiting for the new Nissan now.
Steve Coral Bay
7th June 2012
Hi ,An interesting website,
I wish to say that I have owned every Model LandCruiser since 1972' and currently on my 3rd, 100 Series (Straight 6 petrol, V8 Petrol and currently my 2004 Turbo Diesel, and because of the bad feedback I,ve received direct from current owners of the 200 V8 Diesel is the reason why I have not purchased this model. I would say without a doubt the 100 Series Turbo is the best ever,and close to the worst would be the 100 series V8 Petrol Eater. (The 100 series straight 6 Petrol is also an excellent Tow vehicle)
until they fix these problems I will stay clear.
I think we are all extremely unhappy with our v8 d4d cruisers. Both myself and my business partners bought the cruiser 200 v8 d4d.both were user vehicle and cost us €70 000.00 each. Both vehicle were bought in Ireland. Both vehicles had very similar problems and both had the same work carried out on them. The first problem I had was the heater stopped working and after there trips back to the dealer it was found that the water pump was leaking and the water level dropped below the heater rad so this was replaced.the oil usage problem also became an issue and we got the standard approach which was to replace the vacume pump. This didn't sort it so Toyota then replaced piston and rings. Don't forget, this was done to both vehicles.
This still didn't sort the problem. The next fix was to replace the short block which they have done on both vehicles and it has sorted the oil use problem. Toyota Ireland told us this was the recommended fix for the oil use problem. Now I have moved from Ireland to South Africa with my vehicle and troubles are starting again. I started it up the other morning and it sounded like a tractor for about 5 mins. Phoned Toyota and they said to book it in but of course whe I get there the noise is gone. I cannot stress how much stress this poorly refined crap vehicle has caused me. It is noisy with a very. Loud tapping noise when on part throttle which is even heard in the cab at 120 kph, there is a terrible clunk on the drive train and you feel very cheap when your parked next to a v8 range rover which always sound sweet.
I am totally pissed of with my v8 cruiser and all I can say is, whatever you do, don't buy one unless you don't mind paying top money for a vehicle that vibrates through the pedals, has a very noisy engine which is no good game driving in the bush and that clunks all the time on the drivetrain.
Absolute pile of shit.. Well done Toyota .. This is the. Last Toyota I will ever ever buy.
Regards Kris (South Africa/Ireland)
ED:- Below is an on going correspondance from a Toyota dealer and a poor client.......
Toyota Service Manager Singleton Toyota - Mon 6th Feb 2012
I have read an email that you sent our Service Advisor Gavin Slattery last week and I have noticed some points of interest within the email.
You state that the vehicle has been in our workshop for approximately three months waiting for attention – In fact the vehicle arrived at our dealership around the 15th of December and has been attended to but is awaiting the approval of your company to continue with the work. You asked Gavin for the contact number of our Toyota counterparts, which he is not of liberty to give out as the customer point of contact is the phone number in the front of your service and warranty book. That number is..1800252097. You also noted that your company have refused to sign the job card/ document – this in fact is a legal requirement to agree to the work and/or any payments accrued for said work. You say the vehicle has been regularly service at our dealership – in fact the vehicle had missed the 1000km and 10000km services and has not been serviced at all since the 100,000km service and 12 months ago and missing services can void warranty and considering the vehicle has not been service for 12 months and some 69,000 odd kms or so. This alone could even be a contributing factor to the problem with the vehicle. You mention that the issue of oil consumption has been raised with our company – there has not been a mention of this on any job card and nor has there been an oil consumption test been carried out or mentioned on the history , as oil consumption test is procedure with any Toyota vehicle using oil . As for progress as to our intentions with the vehicle ,that lies squarely with your company ,as we require a signature on a document to continue work . In regard to assistance from Toyota, Toyota have never said no to your company’s request and nor has Singleton Toyota – the official response from Toyota Australia is…….the repair is to be a retail repair , unless proven otherwise and that may mean dismantling of the engine to determine such proof but Toyota will not give authorisation to continue work, given that all information has been passed onto Toyota in regard to engine fault and if they give us authorisation, Wild Group could construe that as Toyota giving warranty to the repairs.
Singleton Toyota have taken snapshots from the engine computer, carried out a compression test and taken photos of all removed parts to date and have submitted all of this information to Toyota along with the service history for their perusal and that is how Toyota have come up with the response they have. If your company feel that what Toyota Australia and Singleton Toyota have done to date is unsatisfactory or lacking of assistance in any way, your company is more than welcome to take the vehicle away from Singleton Toyota and have it repaired somewhere else. But remember, that Singleton Toyota have been waiting for about a month now for approval from your company to continue work on the vehicle, so as we could get to the root cause of the fault and approach Toyota Australia on your behalf , if deemed necessary.
I await your reply so that we can either continue work or put vehicle back together for pick up.
21/05/2012 - Clients Response E-mail to Toyota From Above
Dear Mr Taylor
Toyota Reference: 2012 034 288
We have been in touch with Toyota directly. It seems you continue to provide false information in relation to this matter.
Toyota has confirmed that this vehicle has received all of its services. We reiterate that each time the vehicle was presented to your workshop for service your people were informed of the ongoing problems with excessive oil consumption. Despite this, the problem continued even though your service people indicated the problem had been checked.
You have obviously doctored your records to remove any reference to oil consumption issues. In this regard, we absolutely would not sign any document to waiver our rights in relation to a faulty vehicle. Further to this and given your approach to date, I do not consider that any further diagnosis carried out by Singleton Toyota would be an honest appraisal but rather another attempt to absolve the company of any responsibility.
It is our position that one would have a reasonable expectation that a brand new $92 000.00 vehicle, regardless of its service history would last beyond 2 and a half years.
As previously discussed, the vehicle remains broken down and sitting in a paddock however given economic considerations we are now forced to have the vehicle repaired. Should you have any further comment in relation to the repairs, we would be pleased to have them. In saying that, it is our intention to file our Statement of Claim at the first opportunity should Singleton Toyota and Toyota Motor Corporation Australia Limited choose to ignore their responsibility in this matter.
I do not want to enter into a war of words with you Mr Taylor, we would simply like your company to act with reasonableness.
Thanks & Regards,
Reggie M- NSW
(ED: I am unsure that this is true or false but you can make your own investigations)
Did you know the Toyota V8 Landcruiser flat tray has a serious design fault. If you have a driver and a passenger with average weight of 68kg each (with no load in the tray) you will be exceeding the load limit of the front axle.
Toyota know this but have kept it quiet.
Every Toyota Landcruiser V8 Flat tray currently operating in Australia is technically illegal, unless they are being driven by lightweights with nothing in the tray.
If you don't believe me check it out for yourself.
If you are an OHS manager you must check this out.
I noticed a small oil leak in my garage where the car is parked. Turns out that its Power steering fluid, Toyota South Africa say my steering rack seal has gone and I have to replace the whole rack. 2 days labour – massive job and a cost of R26,500 (USD 3,419). Crazy to think this car has hardly been off road and this has happened at 65000km’s. Apparently it’s a sealed unit and you can’t replace the $30 seal. Has anyone else experienced anything like this?
Graham - South Africa
I have a 2010 LC200 Turbo Diesel, 228000km.
I’ve had it all, oil consumption (recall, still not satisfied), slack tail shaft, surface cracks in front discs, injector rattle when cold Bla Bla Bla. The most recent at 200k was the steering rack Shit itself, replacement & labour $4100. Suspension totally shot at 200k, replaced with OME.
It has handled the punishment, although I’m not sure if I am going to take a punt on another. Still using 1.5l oil every 10k.
None of these problems should be occurring at this mileage (maybe the shockers fair enough), for $90 odd k Not good enough.
I have a 2010 LC200 Turbo Diesel with KDSS with 16000 kms. I have recently put ARB after market springs & shocks, ie OME suspension. I have experienced problems with the drivers side height varing 15mm from the passenger side. This was corrected one week ago but since been on a hoist today it has gone back to being out of level.
It was ok with the standard suspenion and only been a couple of mm out which was not noticable.
Have you heard of anyone else having this issue or do you know what can be done to rectify this.
Frustrated and pissed off
My new 2011 Sahara (V8 Petrol) has just had the 1000km service.The transmission makes more noise than the engine. It has been in twice for this.The first time they said they couldn’t find anything and even drove a new car to compare to mine.
The second time the mechanic came for a drive with me for a longer distance and said “there is definitely something there”. They reported it to Toyota AU who said “drive another new one to compare”. But the dealer didn’t have a new one at that time. Where does that leave me?
If I could return the car for a refund, I would.
Rick A -
I have a 200 petrol which I purchased new 3.5 years ago.From new it had a tail shaft issue. Been back and forth to Toyota and let me just say, got the absolute run around.Put up with problem for so long with no real results.Car was coming out of warranty so thought I would trade for new 200 but didn’t end up going ahead.Took out extended warranty on it and changed the dealer I was getting to service it.
They found that the tail shaft was only partly changed and an original part was left in which was causing all the grief. (that’s my understanding) 3 and a bit years it took to fix and Toyota Australia wanted me to take it back to the original service centre to get it rectified.
Thanks to Jarvis Toyota at Clovelly park and one young lady in the service department my pain is gone. Yeehar.
Now I have another problem….the wife wants a smaller car….
Alan - SA
Problem that I experienced was dust in the wrong side of the air box. Letter from Toyota Australia state that they were not concerned with this fine amount and that It would not reduce the engine life!! My take is that any dust on the intake side of filter is a no good. Dealership suggested that I fit a snorkel to get clean air. Dust was collected during a day trip to Wilbinga. God forbid if I was to travel across Len Beadell’s road to Woomera
Can get the Toyota document to support if required.
My 200 has been using oil since new, being aware of the problem i have kept a diary on the oil usage along with photos of the dip stick in front of the speedo, this approach has resulted in my local Toyota dealer recalling my vehicle for THE FIX. To be fair to Toyota they put me on oil watch as is the process that you must follow & because of the amount of info that i supplied my local dealer Illawarra Toyota Wollongong had no problem doing the repair & they were very helpful with info & updates on my vehicle.
While i agree that a new vehicle should not use oil the fact is that this model does, it will be interesting to see what the oil usage is in the next 10000klm.
The FIX for my vehicle was to replace the vacuum pump & the sullage pipe so here’s hoping all is good.
ED:- Wish all of them were the vacuum pump etc...unfortunetly not all of them even the NEW ones out today still have issues (2012).
I am chasing some information on the starter motor’s in these wagons….
I have a 2010 model, still under new car warranty. The local toyota dealer has just charged me $2045.00 to replace the starter motor.
Apparently the starter has been sitting in water, corroding away, and therefore not covered under warranty !!
The vehicle has not been through excessive water, certainly not enough to cover the motor.
Now, I have been told that the starter is located ‘under’ the inlet manifold in the V of the engine….Water can freely run through the intercooler on top, through and around the inlet, and end up drowing the starter.
Apparently once the water gets down to where the starter is there is no drain or any way for it to get out other than evaporation !!
Apparently the starter itself has pipes connected to it to vent the water out, but the water just sits there….
So to replace the starter in this motor, apparently you have to drain the engine coolant and remove intercooler, remove injector rail, remove inlet manifold, in order to get to the location of the starter.
Approx 10 hours labour to do a starter !! and the starter itself is $890.00 !!
So, do you have a diagram of the engine in these things, picturing the location of the starter ?
Or where can I get more information including a diagram of the starter location ?
I want to approach toyota but I need some ammunition….
I have a July 2010 VX 200 hundred Series I bought new.
I have had all the issues listed like oil consumption and drive shaft clunks.My dealer did fix the drive shaft clunk at the first service with “grease” and it has not come back with 34K on the clock.I use about one litre of oil per 10,000km so not too bad although I have had the Toyota run around.
My latest issue is the auto. I travel overseas a bit and I leave the vehicle sitting at the airport for up to a week.When I get back to the car and start to back out of the park it won’t move. You give it the beans and slowly it starts to move.Once it moves it’s Ok and Ok in daily driving. I have complained about this for the last 2 services and told nothing was wrong.I have just been overseas again and left it with the dealer for the week and when I came back I got the same old story – this is normal for LC200.
I have read through all your posts and this does not seem to be mentioned so I guess I will keep hammering the dealer or try a different one.This is my 7th and last new Toyota. Might have to look at a VW….
Doug R - QLD
I have just had a mate who has had to cancel his Moreton island trip due to his 200 series Landcruiser having warning lights come on when towing and disabling the stability control and locking him out of low range. He has been back to the dealer about 4 times to no result. Also his gearbox won't let him select 6th gear nor hold in 2nd when the fault occurs. They simply have no idea.
If you have heard of anything similar or any fixes please let me know.
Embarrassing when the new Land Rover Discovery of the same age has not had one problem!
Steve Davis QLD
Great site – great insights!
Am about to buy a LC200 diesel – spoke with my local dealer and he claims that the issues raised on your site were indeed “minor issues” that occurred with early models and that they have all now been rectified – I should check the dates of the submissions…. At least he acknowledges them (in writing!).
Anyone got better experiences from more recent models – the one I am looking is a Dec 11 manufacture. Buy or steer clear????
Hello, found your website and was wondering if you had heard of anyone else having problems with their turbo. My vx 200 series has done 135,000.km (Not much for a cruiser) and the turbo has blown up. I missed the 80,000 service, so toyota has put all the blame onto me. It will cost me $10,000.00 to get my car fixed. I live on a farm so the car does work but it definately does not get flogged. Would be keen to know if this is another common problem with the 200 series or whether I'm just an isolated case.
I have just taken delivery of a Land Cruiser 200 GXL which replaces my 2003 Toyota Prado.
I expected that being a larger vehicle I would have more room in the cargo area. WRONG!!!! I did not realise until after I had taken delivery of the vehicle that the third row of seats are not removable as they were in the Prado. I just assumed that this was a feature of all Toyota 4WD vehicles. It was my intention, as I had done in the Prado, to remove the rear seats to maximise the available cargo space. I now have a larger car with less available cargo space. Not Happy!!!!!
Another appalling feature is associated with the second row of seats. In the Prado these could be folded forward to increase the cargo space. When folded forward the seats had a locking mechanism to hold them in place. The 200 series does not use this type of locking mechanism. Instead there is a strap which unwinds from the base of the seat and is hooked around the seat and attaches to the passenger grab bar by the door. When I saw that I could not believe how amateurish it was. It looks appalling.
I am beginning to wonder what other “delights” await me with this car.
My wife and I are also LC200 owners. We however bought a second hand GXL petrol about 13 months ago. While we have enjoyed the vehicle it hasn’t been without its issues.
As I knew there was issues with the diesel and my parents currently own a diesel Prado which has had big problems, that’s a story on its own, we decided that the diesel was not on our list. Having read your site I can see that its becoming more and more a problem. So I am thankful we didn’t go down that road.
I believe part of the problem people have is in fact their Toyota dealer. We have had nothing but issues with our local dealer (only dealer in town) having now bought 3 new Toyotas in the last 5 yrs. Could write a novel about the problems Toyota has given my family over the last 15 yrs. As much as I don’t like to do it, getting abusive and loud tends to help, especially if your threaten to stand in the new vehicle sales yard and tell potential new car buyers what a lemon you own and how bad their after sales service is.
We have only had 4 issues with our LC200. The first was the tail shaft knock. This they told me would take 3 mths to fix as there were no parts in Australia, so they told me. When I rang and complained after 2 months of not hearing anything and the noise getting much worse they amazing found 1 and had it in the dealer within a week. At the time they also fixed a damaged CV shaft boot that was damaged 4wding. I honestly thought they would not fix it as the car has been lifted and it was my own fault. (finally a win after all these years of fighting). They didn’t even bother arguing, mind you this was not long after my father had called the service manager many names in a service department full of people.
Our next 2 issues were the centre diff lock light flashing, a common problem, and at the same time we also found the auto was dropping out of gear when braking hard and turning. I knew the auto problem was low gear box oil. I dumped the oil, which was low and dirty, well done Toyota and replaced with new high quality auto fluid and the problem went away. I decided I would drop the oil in the transfer case as well and see what sort of condition it was in. My suspicions were correct. The oil was very black and was not anywhere near the quantity it should have been. Replaced the oil with a high quality oil (Fuchs) and the problem has gone away. The service manual tells us every 2 years or 40000km to “inspect” the oil. This is also a case for the auto. At no point does it tell the gimp in the service department to replace it. I am very keen to see how Toyota “inspects” the oil in both the auto and transfer case. There is no dipstick, no inspection window and you can’t get a sample without dumping all the oil. I would imagine it’s a case of stick a finger in the filler hole, if its full its good. I suspect if people are having problems with the transfer light it is dirty and old oil. Especially if you do a lot of off road work or towing. I would recommend to anyone with a LC200, regardless of what the Toyota service gimp tells you. Dump the auto and transfer oil every 40 000 or 2 years, sooner if you tow or off road heaps. I am starting to believe that Toyota has started to use lesser quality oils. When you look at their servicing costs now with the “Toyota Advantage” they have to be saving money somewhere. I always have and always will use high quality oil products in my vehicles, years of motor sport has shown me the light.
With regards to the oil consumption. I am thankful I don’t have the issue some of you people have been through. I did read on a 4wd forum that a bloke with oil consumption problems had found a very specific oil that virtually stopped the oil usage problems. I suspect a semi synthetic oil. Once your LC200 is out of warranty, if you don’t sell it or burn it. I suggest finding a switched on mechanic that is prepared to help solve your issues. Don’t go back to Toyota, pay the extra and find someone who will use quality products, even better if they will allow you to purchase the products and they do the services.
It is a shame there are so many problems, again I am happy to say I’m glad we didn’t get the diesel and even happier that the problems we have had are small. I am also shocked at the fuel consumption of the diesel. We average 18lt/ 100 mixed driving and I have recently gotten 15lt / 100 driving to work, mostly 80 and 100 zones with only 2 stops. We also see 12.5 on the highway. Our car is 2in lifted and has a TJM bullbar.
I hope my writings will help others and Toyota pulls their heads out of their asses and sort out their issues.
Michael and Mary
Okay, a few points. 200 series lc dont take 12 litres of oil, 8.5-9.0 litres is correct
At my dealership we dont use normal diesel oil from prado or hilux ikd motors we use 20-50 mulltifunction oil instead of 15-40 to help counteract the oil consumption, yes we all know they burn oil and even i am told its exceptable, bullshit or we wouldnt be putting thicker oil in it.
The fuel filter- normally when the light comes on it means the sedimenter needs to be emptied, these fuel filters remove sediment and water from the diesel and it all collects in the bottom of the filter, there is a drain plug underneath, when light comes on try draining it.
Knocking noise - i know there is a recall for prados not sure about lc 200, where the splines in the shaft wear, the replacement shaft is a diamond like coating to counteract this, this however is not a recall, its is a toyota satisfaction excercise, fancy way of saying, we will only fix it if you complain enough, this is not a joke, toyota hold several of these, and if you dont complain enough, it wont get done, its only for people constantly compaining about the problem. i have heard the injector rattle you speak of in some 200 series, replace injector, and it should fix it,problem is injectors are expensive on these models and the labour is a big job too,
I see a lot of complaints about clunking drive shafts in LC 200s. I bought a new LC 105 series in 2002, which has only travelled 67,000 km since. After about 30,000km the drive shaft just aft of the transfer case developed a clunk on take off. I explained this to the dealer each time it was taken in for a service, and they assured me the spline had been greased. The problem continued to worsen. Eventually, I had the car serviced by NRMA, who told me the spline appeared to have never had grease in it. For those with LC 200s it might be worth having someone independent assess the cause of the driveline clunks. I suspect Toyota have a vested interest in covering up mechanical defects and service deficiencies.
I have read your “Oh what a Lemon” website when I started to have oil use issues. I purchased my LC in 2009 I have done 40 000 Kms I have experienced just about every issue that you have raised in your article from dealer lying to over filling the engine with oil to mask the problem.
I was using what I calculate at 7-8 litres per 10 000kms then the Toyota dealer put in a synthetic oil @ $26 / Litre and the problem has reduced to about 1.8 – 2 ltrs per 10 000Kms. I am still not happy Is there anything that can be done or anybody that I can turn to for advice.
Brad M - Sunshine Coast QLD
I don't normally respond to these but feel compelled too in this instance.
Imagine my dismay when driving down the freeway in a new $80k car and the low oil light comes on. Got to be a light issue, surely ? Alas no, on checking the dip stick the oil was below the lower limit. Luckily it was due for its service and was told it had used about 1.2 litres in 10,000km.
I was told that I'll have to go on the 'oil monitoring programme' which involved taking the car back every 3,000 km - only for Toyota to confirm what they obviously already knew. After months of waiting on 'head office', finally the solution - replace the vacuum pump (sic), which they did (I assume) on the next service. Fantastic result - cut my oil consumption to 800ml per 10,000 km. At every service since, the official response is that the oil consumption is 'normal'. Yeah, normal in that it's a common fault with all LC200 diesels.
I also have the added feature of the Centrelock Diff light coming on spuriously. Not a problem if you're willing to shut the car down for 5 mins, cross your fingers and hope it wont come on after 10 attempts to start. Normal Toyota response - can't fix it if it doesn't happen to us (unfortunately I can symapthise).
Now for the genius that is the Toyota Technician... I asked at one Service to check why it beeps 10 times every time the doors are locked. Being an electronics technician myself I know the importance of getting as much information about the issue. Hence, I offered up that it had come back from the panel beater (hail damage) and could the spot welding of a rear panel have caused a fault in the electronics. The minute I said that, the reply was that I'd have to take it back to the panel beater. Who knew Toyota has licenced Panel Beaters now able to service their cars ? To add insult to injury, they confirmed it was still using oil (post vacuum pump replacement) and that I'd have to, wait for it, go on another 'oil monitoring programme'. ….And… they couldn't be bothered even attempting to check the beeps. Toyota service - Oh what a feeling.
With an ounce of effort, it didn't take too long for me to work out the 10 beeps was due to the front passenger side door not locking due to a faulty solenoid (it was trying to lock the door 5 times before giving up). Of more concern though was the duration my wife was driving around and parking the car with the front passenger door unlocked without knowing it.
How I've pined for my 100 Series and long for the end of this Lease next year. At least I'm fortunate in that I can offload it to the tip where it belongs. Roll on the Patrol next year.
ED - Sounds exactly like more story, thanks for your input Paul.
Hi there, I feel your frustration… I also have a LC200 12/2009 GXL model also a diesel. 20k service no problems no oil usage. (Not that I checked, as a new car I feel I should not have to!)
28,789klms my oil light came on, I went to the local Toyota dealership only to be told that it is nothing to be worried about as these motors hold about 12 litres of oil and the oil light is set to come on when the motor has dropped this level slightly. Toyota topped up this oil free of charge and did the 30k service a few weeks later. 39127klms the oil light came on again, again I was told that the oil light sensor does not have a high tolerance and was designed to appear when the oil was only slightly lower but not to worry as these motors hold a huge amount of oil.
I have only done about 2000klms since and have not checked the level. I agree with you and feel if I spend 80K plus on a vehicle I should not be having oil light/usage issues.
My dad purchased one at the same time and his light has not appeared at all.
In both cases I did a fair bit of towing around QLD roughly 5000k’s in 2-3 weeks. I wounder if this has contributed towards the oil loss!
I know that I cant solve our problems but hope that I offer you some peace in knowing that you are not the only one with issues.
P.S. Both times my local dealer did not seemed worried about the light coming on and suggested I continue to drive the car until next time I can bring it in.
I’m a very disgruntled VX 200 series diesel owner who has followed your site and the LCOC site for yonks.
I don’t know if I have sent you this stuff before - I’ve sent it to heaps of others - but have attached PDF copies of stuff I was given by a kid in Toyota Carnarvon IN JULY 2009.
They clearly demonstrate Toyota knew all about the oil issue way back then.
I’ve had the full gamut of issues with vehicle including the cracked chasis caused by the Toyota bulbar – or so they reckoned.
They removed the entire body of the vehicle, without my prior knowledge or consent to fix the cracks.
I subsequently lost all engine coolant 50ks east of Norseman, needed trucking to Norseman then Kalgoorlie and a new radiator.
All due to a plastic nipple on the radiator top up tank shearing off.
I reckon it was stressed by some disgruntled mechanic during the body removal process – they also had to remove the radiatior to fix the chasis cracks.
It was laughable when I asked the service manager if they did remove the radiator to do that job. He emphatically said NO!
There was a kid mechanic standing next to him and he said, “Yes we did.” The service manager had to back pedal faster than a circus clown.
The last bit of excitement is I received a phone call from Toyota last week advising me of a recall to have an airhose replaced.
I don’t know what that means but will find out in due course.
Regards and best wishes,
SECRET HARBOUR, WA
NOTE FROM ED: Ken has provided 3 documents which can be viewed by clicking on them below if you have Adobe PDF reader? Thanks Ken for sharing this info. Geoff
My vehicle was purchased July 2010.
Same problems from day one. Oil usage approx 6L/10000kms. Have done 47000kms
in 12 months with regular visits to local dealership with all the same stories as fed to everyone else.
Unfortunately after months of tests which were supposedly leading to a fix I have now been informed my engine number actually had all fixes at factory!!!
Local dealer has apprehensively agreed to buy back vehicle at significant discount to original price. Can't really afford to sell!!!
I like the vehicle, power / performance great, just this oil consumption concerns me as to when / if engine will fail? Probably just outside of warranty period!!!
If Toyota don't want to remedy the problem ( I assume they dont know how to!!) surely they can provide additional warranty on the motor beyond 3 years and 100000km. All of my previos Toyota's have been good for 200000kms +.
At this point I plan to continue being a pain in the backside for local dealer and to lobby TMCA for a replacement engine. Unfortunately this will probabaly not fix the problem as my engine is supposedly as good as a new
New vehicle research and feedback brought me to this site, so this is off-topic. I am the proud owner of a 2004 VW Touareg V10 TDI, it’s just turned over 150,000km. Half of it off-road in dusty, dirty, medium to harsh conditions heading north from Melbourne via as many dirt roads as possible.
A comment on oil usage during the 150000km, I have never had to add a single drop of engine oil, ever. Furthermore, I don’t have the luxury of an after-market snorkel just the standard filter pads with dual air intake, when I change them, I have never found traces of dust. Although I have had a couple of minor engine issues, the vehicle was fixed promptly no argument. I had seriously considered a 200 series and other brands mainly due to the large range of quality after-market accessories. Reading this site, I will now give Toyota a big miss. I do wish the owners the best of luck with what-ever issue you encounter.
Gerald – Vic.
Note from ED- I'm with you Gerald I bought the V6 version very happy with it all of the comforts like heated seats, electric adjustment seats (lumbar, height, pitch & the normal), 4x4, electric adjustable head lights, dust free, uses no oil, x2 12v outlets in rear, front & rear parking sensors and it's comfortable & even my wife loves it, oh and it tows 3.5 Tonne as well!! Germans have it right I can vouch for that!! BUY A VW I tell you and they are cheaper than all the modles of the LC200 and thats the base model I have!!
2009 May purchased new,
Injector knock from day one
At 3000 kilometres a Dealer changed No 1 injector after 10 day wait, noise still there, dealer said it will go away after 5 or 600 Ks.
Dreamers or perhaps too hard for them. Dealers all around Australia said noise normal.
Arrived back home to Townsville and pursued the problem with local Dealer they said No 8 injector was crook and they replaced it, noise came back and they replaced No 8 again, this was a temporary fix as it came back again.
They then said we will have to replace them all, then they said we have a Toyota regional rep coming up.
We left it over night again as we had done in the past, the regional rep told the dealer as he did not want to talk to the owner he said this is characteristic of the model and it will not cause any harm. End of story, no more help!!
I understand from sources at the Dealership that No 8 is nearly always a problem, it is just that some owners are not sensitive to engine noises.
So I have now arrived at the conclusion that they think we are all stupid, to purchase a vehicle of this type, pay a lot of money, to listen to a continual knock or rattle and think that this is normal!!
We have also had the tailshaft replaced, it still knocks.
In my conversation with the personnel at the 1800 No in the owners book I asked if this is normal why has the dealer replaced the injectors in the first place. The answer was I can only repeat what our regional representive has
I would not recommend this vehicle to any one.
Bring back old fashioned Toyota Service
(NICE ONE BOB BUT TOYOTA SPONSOR THE AFL NOW, THEY CAN'T AFFORD SERVICE & GOOD VEHICLES ANYMORE & BESIDES THEY ARE NUMBER ONE.....watch this space!) LOL
We have a 200 series purchased last Xmas and have just been to the Kimberley, Bungles, El Questro and down the Gibb (approx 4000 km off road). Talk about dust! Returned home – cleaned the camper (which was always in the car’s dust) in a day and then spent three days on the car. Now we love the car, this is the first new vehicle we have ever had – the power is awesome, but the dust is oozing from everywhere. The jack compartment – full of dust, the seat belt slots – full of dust, the side panels where the seatbelts connect – dust, the compartments in the tailgate where the tool box is – more dust (even the tool box), the rear seatbelt (recessed in the roof – NEVER used) was pulled down and loaded with dust. The dust is obviously coming through the frame and then leaching through into the car – door handles, window buttons, rear vents etc. My sister in law has the VX and after 70 km off road starting having her asthma flare up because of the dust!
And.... if you ever get a flat tyre – don’t put it back in underneath the car (Toyota obviously missed this one!). We punctured a tyre on the way up to the Mitchell Falls and there was obviously no where else to put the bloody changed tyre! So when we stopped that night and my husband pulled the tyre out to plug it – he found the rim now has 4 nice wear marks in it from rubbing on the brackets – no rubber buffers in there! The tyre carrier was only designed to carry an inflated tyre, the rim is now completely marked. Seriously makes you wonder how the hell they test these vehicles.
And one more- if you have a genuine Toyota bullbar – forget about putting a car topper on. The bar is not strong enough and when you go to pull the tinny onto the roof the bar will bend. So if you are looking at a bull bar- go for an ARB bar- at least you can then fit decent spotties and a winch.
We haven’t used any oil yet (18,000 km)......but are waiting for it!
CHECK OUT THE PHOTOS PROVIDED BY THIS PERSON -
Click here to be taken to them online
Just found your site today and read through all of the complaints.
A very, very familiar theme.
My travails are well documented elsewhere but I thought you might just be interested in ONE of my problems which, it appears, none of your correspondents have reported.
I had a recall to look for “bull bar mounting bracket cracks” – I had a Toyota supplied bulbar fitted when car was new.
After the inspection I was told there were some cracks but they had fixed them
Later received a letter from Toyota Australia to say they needed my vehicle for a week to repair “bull bar mounting cracks”.
When I told them it had been done they said it hadn’t. When asked why they wanted it for a week I was told, “It’s a big job.” And nothing else.
Had to argue to get a Prado replacement for a week.
Got the vehicle back and all seemed well. Received a letter saying I now had a ten year warranty on the work done.
During a casual conversation with a bloke at a car wash he told me that the reason they had the car for a week was because:
1. The cracks were not in the bull bar mounting brackets at all – THEY WERE IN THE CHASSIS!
2. To do the job they had to remove THE ENTIRE BODY OF THE VEHICLE! Both point subsequently confirmed by Toyota.
Subsequently, I lost all the engine coolant on the Eyre Highway, 50 ks east of Norseman due to the coolant top up hose attachment shearing off the radiator top tank.
Toyota, of course, deny this could have been caused by the removal of the body. Subsequently determined the radiator was also removed during the job.
I have asked Toyota, in writing, for a copy of the detailed work protocol used to remove and replace the body.
Predictably – they refused. I do not believe there is such a protocol and they just blunder through the job.
Another thing 200 series owners may not be aware of – your fuel filter is never changed or even checked at any service!
The excuse given is that it is OK to wait for the warning light to come on then change it. Bloody beaut when it comes on, as mine did, 80ks west of Mundrabilla on the Nullarbor!
It then gives them the perfect excuse of dirty fuel - ...”just look at your fuel filter. It is clagged. You’ve picked up dirty fuel.” Even though that filter may have been in place unchecked for 50,000 ks.
Like all other complaining about oil consumption, My LC200 used between 2-3 Litres per 5000 KLM, my vehicle has had a new vac’ pump fitted, Oil Consumption tests done by Toyota, New oil that only Toyota supply used.
And now that my LC200 has reached 112,000 Klm it now does not use any oil between services, they only problem that I have now is the original Yokohama tyres which have done 112,00 and are due for replacement, I have new on order for the last two months and they still cannot tell me when they will be available.
Another frustrated LC200 owner
I have 100 series which is immaculate.
Spent a lot on it and it is an excellent car.
Was going to trade on 200 VX, starting to rethink.It not the problems u
have its the way u have been treated.
You must be wild after the money u spent on it. Hang in there buddy
Glad to see your site up and running, GOOD ON YOU.
We purchased a VX Diesel 200 series plated 11/07 so one of the first of the new 200 series.
Was purchased in March of 2008 with Toyota fitted Bullbar, tow bar, Spotlights, roof racks etc. all two have 3 years warranty on it. Now this purchase was not taken lightly and not that we are Toyota fans just famers who have found that Toyotas suit our business.
Our last wagon was purchased 2nd hand in 1996 has over 300000km on it never stopped was only standard model and as we have slogged out guts out over this farm for so many year decided that we would wait for the new 200 series. Well we actually purchased both the VX Wagon and a new Workmate ute for hubby. This brought out Toyota fleet to 6 in total.
Only had about 900 klms on both vehicles when we were told by the man we got the tray for the ute built by that he had heard of approximately 3 of these new workmate utes blowing the engines. My husband has been around machinery all his life decided to check the air cleaner as the problem sounded like a dust problem, sure enough the engine intake was dusty mid you the vehicle had only had about 110km of dirt roads up til this time. We could see that dust was sucking around the square filter so we glued in the filter with silicon.
Came home checked the Wagon same problem, so we took photos of our 200 series intake tube from cleaner into engine showing dusting and started complaining to Toyota, and was told that it’s not a problem, this statement started a bit of an argument as you could image, DUST AND ENGINES DO NOT MIX. The next door neighbour brought one at the same time but had put A lot more kilometres on their wagon than I had, the started to burn oil around 3500klm. After a long fight with Toyota they, gave us a report from JAPAN explaining the problem as the square air filters are made on contract in India and in the curing process the odd one may warp out of shape slight and this
Allows the dust to go around the filter and into the engine where it will not do any damage as the engines are built for dusty conditions. YEAH RIGHT! Anyhow, they had lovely photos showing how they know about the problem and that its normal for dust to be in the Air Intake. The only problem was that
The photos where mine not the Japanese engine designers, what a load of crap. I point this out to the TOYOTA rep as I happened to have the original photo with me
And he nearly fell over, then told me to sell it in 3 years so that I don’t have any engine problems, WHAT A SOLUTION!!!
We were lucky I guess we got on to the problem quickly and the car and ute have never chewed all but we have like I said silicon in the filter and have placed motorbike form over the top of that.
We check the intake to the engine regularly and since the first dust problem we have never again got dust in there. I would have also loved to have sold my vehicle with in the 3 years but when you buy something for $91k and the local dealership you purchased it from tells you they will only give you $63k with only 65000km on it you wonder what you’re doing buying another, what happen to the value of buying a Toyota.
OH WHAT A FAILURE! TOYOTA
Matt & Wife – Emerald Qld
My son and I eight weeks ago purchased a the latest V8 twin turbo Sahara, twice recently we had need to brake very hard to avoid an accident, on both occasions the vehicle became very unstable as follows,
The front dipped severly, the rear end became light, the vehicle started a 180 deg or worse, the ABS was operating but the vehicle didnt appear to be stopping quickly.
Our means of re gaining control was to lift of the brake then re apply in short bursts.
I was going to fit a baby seat, borrow the vehicle and take the grandchild up the coast, but not now, this is frightening.
My request before returning the car to Toyota was to enquire of other uses , Is this a general trend or do I have a problem, For warned is For Armed as they say, comments would be appreciated?
HELP REQUIRED FOR A "POSSIBLE" PETROL LC200 OWNER ANY HELP ON THE PETROL MODEL WELCOMED
I WAS in the market to buy a LC200 diesel but having stumbling over your website earlier this week I am now ice cold on the idea. This said, I do like the LC200 design so I am considering the petrol edition instead. From what I have seen on your site and read from those people who have sent you e-mails supporting your concerns, they all refer to the diesel.
Can you advise me whether these complaints relating to clunky diffs, tail shaft problems and other mechanically based issues are specific only to the V8 twin turbo diesel or have, to your knowledge, people had these problems with petrol models too?
I guess the dust problems and those matters relevant to the vehicles trim (e.g. fixings in the wheel arches) are still relevant. Some I think need to be taken seriously, others are suggestive of people accepting modern manufacturing techniques and materials used that reflect cost cutting and Toyota should not be shot down as the only car maker guilty of this.
May be people have been duped into thinking no matter how much they spend, the latest Landcruiser will meet their expectations. I think the moral of the tale is do your research and don't buy the first in a new series and wait a couple of years for these issues to surface. A client of mine purchased one of the first LC200 diesels and missed out on the revised edition. After all you spend the money with the specifications and features disclosed, do you not!
Great work, keep it up. The Cruisers reputation deserves more than this.
Look forward to your thoughts.
E-mail me at ohwhatalemon and I will pass them on to Perry.
I have a 76 Series GXL wagon which leaks water down the driver side foot well down the right side panel near the wheel arch. Getting 1/3 cup after an hour in heavy rains and Toyota are inferring the snorkel may be the problem...until I told them it was a genuine Toyota part fitted on the GXL model by Toyota. Have the Toyota specialist looking at tomorrow so will be interested to see how he can get out of it.
Also, the clutch thruster bearing is rattling when clutch out after 5,000kms. I had a 2007 model before and the thrusters bearing was replaced (that was a fight) after not more than 50,000 and then replaced immediately again as the replacement also went.
Blue tooth phone system is terrible.
Keen to hear if you know of these problems in others.
Steven - Camperdown NSW
16th May 2011:- Found this on the web site: http://www.exploroz.com/Forum/Topic/86305/Oh_what_a_Lemon.aspx go to the bottom of the page to read this...another unbiased opinion good on ya guys!
The story was some of the forum members have had no problems with their LC200 then this at the bottom to shut them up....
Members Bow & Nan replied:
I must be unlucky
Replaced vacuum pump
Replaced seat belt
Replaced pistons rings and big end bearings (oil consumption)
Tow Bar pin holes elongated
Knock in the front end
Replaced two rear shocks (oil leak)
Replaced two tail shafts
Replaced or repaired 16 injectors (8 because of fuel contamination problems)
Replaced or repaired 2 injector pumps (1 because of fuel contamination problems)
Replaced fuel lines twice (1 because of fuel contamination problems)
Replaced 2 common rails ( because of fuel contamination problems)
Replaced fuel cooler ( because of fuel contamination problems)
The 200 series has been off the road for repairs a total of 6 months.
13th May 2011
G’day mate, I came across your site on a google search and was horrified to say the least. I picked up my LC200 in Feb this year and am up to 5000klms so far. I haven’t bothered checking the oil level yet ( will do that asap ) but I also noticed that you mentioned clunks from the rear? I noticed a clunk the other day when taking off from a standing start. I just touched the accelerator and then put the foot down a little bit more and there was a clunk from the rear as it changed down a gear and surged forwards. Since then, I have tried to replicate the same driving style and it has clunked 3 more times. I will take it up with Toyota at my next service. I hope I haven’t also bought a lemon.
11th May 2011
I have a 2010 LC 200 Sahara. Very nice vehicle to drive with loads of grunt.
I was asked by another owner of a VX if mine sucked dust through the air cleaner. I replied I had never checked it and he showed me the air cleaner lid and yes it was. The vehicle had only done 20,000kms total; and only driven 5000kms on the gravel in very dusty conditions. As I knew I would be in very dusty conditions I had taken a new one and replaced it after 2500kms.
After reporting the problem to the dealer I was told it was the first one they had seen like this and I should install an after market air cleaner. I told them they made the car and if I had an after market air cleaner installed before they inspected it they would have blamed that. Anyway they took note of the problem and I had a snorkel fitted and an after market air cleaner installed and it seems to have fixed the problem. I am wondering if the oil consumption issues are related to the air cleaner sucking dust (not good for a diesel engine) I have since checked about ten of these air cleaner lids of other peoples cars and have found they all suck dust!!! Not one that I have checked is not letting dust into the engine!!!!!.
1st May 2011
My wife drives a 200 series for her work with a government department in Qld.
The first time she bought the vehicle home to clean she asked me to help her check and top up the oil. I had noticed the 5 litre oil container in the back but just thought it was there for a very over cautious government driver.
I did do a check on the oil and found it needed approx 200ml -300ml of oil added. I thought this to be a bid strange as the vehicle has only done65,000km and is only ever serviced at a Toyota dealership.
I had a GQ patrol for more than 10 years and never once did I have to put oil in the engine between services.
I do sympathise with you and will be keen to hear of the outcome in relation to the oil usage as we were considering purchasing my wife’s work cruiser at the end of its lease as it has not done any hard work or being knocked around.
All the best
30th April 2011
The climate control on my LC200 has developed a fault in that it does not retain its last setting at start-up (unless the car is restarted within about 1 hour.) Has anyone heard of this problem?
24th April 2011
I also have a Landcruiser 200 series. Yes it used 750 mls Plus of oil per 10,000km. I also went through the measure and top up every 1000km and restart the measurement when unable to put it in at 1000km.
I have also had the clunking rear drive shaft.
For the drive shaft I have now been told twice that it just needed a different grease.
For the oil usage I was told it was a seal in the turbocharger which they have replaced. Oil consumption dropped to almost zero but it is starting to creap up again. I have been told I might need to start a repeat consumption measurement.
I've also had a problem with the front guard liner dropping down onto the wheel as the press studs release when struck by gravel. But I was informed that as the vehicle had 56000km on the clock it wasn't a warranty item. A fantastic design feature press studs in the wheel arch. The vehicle was obviously meant only for delivering surburban kids to school.
The position of the spare wheel is hard to complain about as when I bought the vehicle it was obvious.
However when you use it as a 4WD have you tried getting it out from under in the mud or soft sand.
Don't even think of suggesting I should have removed the wheel from under before I got into trouble. It is essential that it remains underneath, as otherwise, with such a poor departure angle, the rear bumper acts as a very expensive, flimsy, temporary, plastic shovel.
I concurr with the opinion on the seats. My wife and I rate the seats as the worst we have encountered in any vehicle used for a long trip.
Having driven Landrover Discovery I would recommend Toyota design engineers hire one for a week or two.
Will I buy another? - Would I recommend the vehicle? - NO WAY
Col & Marjorie
2nd April 2011
Hi Geoff, good on you for doing something about these corporate theives.
I would just like to let visitors to your website know that Toyota have also had problems with the current model Hilux. The main (and very well known) problem being with the 3 litre D4D 4 cylinder diesel engine injectors.
When the engine is cold, it makes an alarming racket akin to 4 failed big end bearings. A $5,000 fix for the unfortunate owners, rarely done under warranty, they blame "dirty fuel".
Then there is the clutch failures, lucky to last 30,000 Kms. and also the D4D water pumps, the rear wheel bearings and......well the list just goes on.
The spare parts guy at my local Toyota stealer laughed when I told him I own a current model Hilux..."lottsa problems with those mate"
28th March 2011
Since new my vehicle used a concerning amount of oil (around 1L/1000km) at the time I was doing a lot of km’s (up to 1500km/day) so I needed to keep a close eye on it. I had to keep a record of my oil consumption for Toyota, besides that, nothing was done. The oil consumption slowly decreased and after about 20,000km, it stopped using oil.
In regards to fuel consumption, I have never achieved the mileage stated by Toyota. I average around 14L/100km and consume up around 18L/100km when towing.
My main problem has been the clunking tailshaft. I have had the car a number of different dealers around the country (for servicing), and Broken Hill have been the only dealer to acknowledge the problem. The tailshaft started playing up at 6000km. I now have 89,000km on the clock and nothing has changed. Every time I drive the car it is all I can concentrate on. It drives me crazy. Toyota will do nothing but keep greasing it every service. Does anyone know if the clunking tailshaft will have any impact on the rest of the car (damage to diff/gearbox etc.)?
I have also experienced the dust problem but I see it as a minor concern in comparison to the tailshaft.
I do a reasonable amount of off-road work in my vehicle and both front plastic wheel arch guards have been torn off exposing the electrics/bulbar cavity.
I only got 50,000km out of the original (Dunlop all terrain) tyres that came with the vehicle. This is with 2 new tyres in the mix. They were also very difficult to come by outside metropolitan areas. I have since converted to Coopers all terrains which have been great except for the road noise.
My last problem is the rear air conditioning. No matter what the temperature is set on in the front of the vehicle, the rear only blows freezing cold air. This is not a concern in the middle of summer, but it is a real pain in the winter with a baby in the back. In winter, the rear vents may as well be non-existent.
Daniel K - NSW
Not sure if you have resolved your issue but we (along with almost every other 200 series cruiser owner) had the same problem with the oil consumption. We had set off on a 6month trip around Australia when we noticed this occurance. We were towing a caravan and used a litre per 1000 kms. Because we were not near the original dealership we called into the nearest one. From then on it was an endless saga of lies, mistruths, denial, filling out an oil consumption test etc. We swapped from "Toyota" Oil to Valvoline Super Diesel Premium Heavy Duty Engine Oil as suggested by Townsville Dealership Service Manager. To date the oil consumption is nil - still pulling the van.
PS: Also took three dealerships to acknowledge the "clunk" in our tailshaft - new one now installed and going well.
Hope this helps
Almost a lemon
Rob - Tassie
18th March 2011
Mr Toyota has lost the plot.
I use base model station wagons. Can clean them out with a hose.
60 series diesel motor was pretty poor.
80 series not bad.
100 series motor not bad but vehicle all plastic.
200 series ..no base model
Supposed to use the 70 series " Workmates". Hmmn …different width wheel base back and front. Why?
The wagon…small fuel tank so need to put in larger fuel tank at considerable cost.
Then have to shift spare from underneath as no room.
As normally carry 2 spares need 2 wheel brackets on rear [spare inside takes up lot of room]
Extra weight on rear means need to add extra leaves to rear springs
And now they are bringing out the new toy FJ series.
Company obviously run by accountants who are chasing the "yoof" dollar and have forgotten what the vehicles are supposed to be for.
3rd March 2011
Bought a 200 series August 2010 and the engine has developed a rattle about the beginning of January this year (2011 ) dropped it of at our dealer up here in Kununurra and was told we couldn't have it back. Was told toyota head office wanted the motor pulled down to find problem, after a total pull down and nothing was found they were told to put it back together and run some tests ( why you wouldn't do that first I will never know ). Now they are waiting on tools to test the motor that never seem to turn up and when we call 1300 # we get a useless person who I'm sure really doesn't give a stuff. I've had 4 brand new toyotas over the years and I'm certainly thinking of some thing else, Boy are they going to get it over the phone tomorrow, as they said we will be battling to get it back by Easter - another 2 months bloody hell how long does it take I just wish I could get the state managers # as the dealer certainly wont give it to me.
7th new Toyota. This one and oh what a lemon. Uses more oil than fuel .
Lc GX V8 Turbo.
Love a sticker, will park it right out the front of the dealer. Who has been no help at all. They broke ignition at last service..2 wks ago told me to leave acces on with no radio etc. Still not fixed. Will never buy again.
HI MATE , MY 4/08 IS IN THE SAME SITUATION . IT IS JUST THE WAY THE CAR IS MADE, REMEMBER THEY LOST WW2 .
TOYOTA AUSTRALIA IS MADE UP OF BRILLIANT UNHELPFUL LIARS , THIS AND MY PAST EXPERIENCES HAVE PROVED THAT TO ME. THEY SPEND MORE MONEY GETTING OUT OF FIXING PROBLEMS THAN ACTUALLY FIXING THEM !
THE DEALERS AT THE PUBLIC LEVEL ARE CONVINCED WE THE CONSUMER ARE TRYING TO STEAL THERE GRADE 5 LUNCH MONEY, AND COVER TOYOTA'S PROBLEMS.
I AM ABOUT TO SELL MINE TO A DEALER. IT IS PROBABLY THE BEST ALL ROUND 4X4 I HAVE OWNED, JUST TOYOTA FORGOT TO FINISH AND WARRANT IT CORRECTLY.
David C - 4/2/2011
My 2009 – 200 series has 24500km on the clock. Has just used approx 1.5 litres per 4500km since last 20 000 service.
I am being fed a whole lot of rubbish from the dealer that a fix is on the way, yet the model has had the problem for over 3 years. I think I am being fed lies.
Do you know of any class action that may be a foot against Toyota.
Answer: Not at this stage
Do you know if any one has had any success with Consumer affairs of the trade practises commission.
Answer: I have been to consumer affairs many times & it appears (in WA) that as long as Toyota warrant the vehicle after the 3 year warranty period we have no argument. Personally I think the motor vehicle industry is just so well protected they live on another planet. If my computer crashed every week due to the power supply I would be able under consumer affair to get a replacement, not with a car that I have complained about from the 4th week I found out it used oil.
Brad - Noosaville QLD
My Series 200 twin turbo diesel has done 22,000 kms and is using quite a lot of oil. I am currently on the 1,000 Kms test and after 2,000 it used 500ml.
Rob - Winthrop WA
Gday, have an 08 Sahara that chews plenty of oil, put new vacuum pump on and it improved it slightly but oil light still comes on at about 8000k.
Funny as I have a 100 series Sahara and it will do 80000k on an oil change and not use a drop and SOS clean. The worst problem is it is so unstable, it just flops around all over the place, not sure if its because they are so heavy and softly sprung or its a stability control problem. $100000 piece of junk.
Tom - Broken Hill NSW
Our 2010, V8 diesel 200 series has a problem. The cruise control turns off causing us to loose top gear. We are then locked in and running at 3000 revs instead of 2000. We then have to pull over, restart the motor and continue our trip. The problem isn't yet solved. Any suggestions or ideas or similar happenings?
Answer:- Ring Toyota & make them aware of it 1800 number in your service book. Complain loudly about the vehicle and tell them "The Oh What a Lemon Web Site" sent you.
Chris - Gladstone QLD
9/2008 - LC200 LandCruiser bought from Dealer @ 46,000k's & at 53000k's had to put about 1.5l oil after Oil light came on. Due for service @ 60,000k's so dealer will do the 1,000k Oil consumption test over 3,000k's. Will be interested to see what eventuates. This vehicle was the personal vehicle of the proprietor of the dealership so I might ask for a copy of the history.
Chris - Gladstone QLD (2nd Complaint different issue)
Just for interest i am passing on information regards the 3 V8 diesel Troopies we have at work. They are not abused like mining type vehicles but all 3 use lots of oil between services. The highest milage one has 50 k on the clock now but still uses a lot of oil between services. Consumption around 300 to 500 ml per 1000km.
Allan K - WA 20/9/10
I used my 200 series about 90% off road for work. Have suffered all the usual problems. Oil use, dust, noisy diff. I have a new one I haven't seen mentioned yet. The plastic guards above front wheels are about 1/2mm thick and held on with plastic clips. Once the mud builds up on the guards the clips fail and guards fall off exposing electrics to the headlights and indicators. Toyota Aust. bless them, believe that this is not a warranty claim. Also had the ABS engage itself while driving through a creek and stop the car mid crossing. Have tracked this down to a broken wire in a rear speed sensor. Tried to fix the wire myself with no luck so of course since it has been tampered with, it is not covered by warranty. This is my sixth LandCruiser and I will not be buying another. Toyota service not worth using. Fuel filters not included in service. What the?
Simon B - QLD 20/9/10
Oil consumption. Did the consumption test twice after oil light came on. Both times told 1L/2000km was acceptible by Toyota.
Shane O - WA 19/9/10
Oil light comes on after 8000kl. Uses 2 litres oil every 10000kl. local Toyota service people say it it normal for oil light to come on. Also say it is normal for these engines to use this amount of oil between services.
Barry H - WA 3/9/10
Now on tail shaft replaced 3 times this one is model no 6 seems OK so far, oil used then long trip around Australia stopped using now I'm not so sure Toyota tell too too many lies about everything I had to have 6 oil tests and if I didn't check they would over fill the excuse was air lock in head holds oil back. When I first said it was using oil I was assured Toyota wouldn't muck around they would rip out the motor and replace it. On the final test when it was still using I was told it would be pulled apart to see if they could find the fault??
I was told in August 2009 that mine was the only one still using oil in Australia. I had the vacuum pump replaced, they didn't even re fit the hoses and I had to return. When the wheels weren't balanced for the second time I was told it would have to go to a tyre specialist as their balancer couldn't handle big cruiser wheels. more crap. Every service I have had to return the following day because the didn't do things properly. Its the lies about every thing I cant stand and the customer service even told me that the oil problem wouldn't be covered after 3 years. A diesel engine is expected to be at its best in 3 years not still having problems.
Ken A - WA 16/8/10
1. High oil consumption. In Sweden where i live they would not take this problem seriously - when I travelled to Island and described the problem they said: this is an known Land cruiser 200 problem: Many cars have had this problem. It is the oil vacuum pump, located in the front of the engine. They changed it in Island. It took one day, and from now the problem is gone. In island most of the diesel cars have had this problem. It is so well known that that Toyota i island have the oil vacuum pump in stock. I did not have to wait for the oil vacuum pump.
2. Problem number two is the extensive fuel (diesel) consumption. Even though i have been travelling i Island i a speed at 80- 90 km the consumption is 15 - 18. When I am driving off-road the car uses 20-25. This is a big problem for me, because in Sweden where i live i I drive long distances and it can be hard to find gas stations. Also, of course, the cost i to high.
Hilmar - Sweden 6/8/10
We have a Mar08 200 series, ours has been using oil since new. Has been on several oil consumption tests has had the vacuum pump replaced but to no avail. Is currently on a oil consumption test every 2000km and is using 1ltr approx/2000km. Had the tail shaft replaced because of clunking. advised by Toyota they're working on a fix....over it completely, $87,000 and it's a lemon
Natalie B - NSW 28/7/10
Bought mine 2008 no problems oil wise till 27000 klm's have had to add oil ever since, Toyota have replaced vacuum pump saying all is well same line “first one ever “ that was 40 000 klm's , at 46500 klm's low oil light goes on, this was may 2010 ,Toyota is amazed- I'm ecstatic ,the line still is that they know of no others doing this – so back on oil watch it is – what annoys me is – as we get it serviced all over the country , Albany WA to Newcastle NSW , WHAT OIL YOU BEEN PUTTIN IN IT ? . When I paid $100k worth of vehicle with a warranty , I want to know these things ,do I wander thru Toyota dealerships around the countryside taking note of brands and types of lubricants in their workshops ? hoping the right product falls into the vehicle , I pay for this service ! the turbos aren’t leaking , valve stems OK ,so has to be oil rings on pistons GLAZED UP due to oil being to good –fascinating , I have owned a few lcs this is foreign to me .toyota have put a cleaner in to wash oil out and replaced oil and filter , and see what happens at 50k service . I tow a camper trailer and I do not drive to get the best fuel consumption this 200 has ample power , problem is there is nothing on the market close to this or I would sell this and get something else,I think this engine will be rebuilt if this problem doesn’t go away will be finding out next month or 2 .
UPDATE - 4/8/10
Update on my vx oil consumption - at50k mark has used 3 litres in last 10 k -toyota are now estatic as i am and now waiting to see what toyota is going to do about it.the tolerance is 1 litre used in 8000 kms so alarm bells are ringing !!!!
Wayne J - SA
Just read your site and could not agree more,the fact that you paid $87000 for this dud and it uses 300 mls of Oil every 1000k's is a real let down and disappointment for all,for yourself,for people like me who have always thought so much of the Land cruiser and for Toyota themselves. They should in some way or another rectify the problem,even if it means fitting a brand new engine!!!well be it!!!!!!
I purchased a New Cruiser a Month ago[May 2010] and from all the bad reports I had read on the Twin Turbo Diesel,I opted for the petrol 4.7 litre V.8,not because I wanted a thirsty petrol engine, because I did not believe that the Diesels oil consumption was now rectified as I was assured. Keep onto them as I'm sure there are lots of other VERY upset and disappointed Owners around like yourself!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Julie C -
I bought one of these lemons also.
I also thought that the drivers seat had lumbar support and height adjustment, but what a let down. My GU series 2 patrol had this and it was only an ST version. My 200 also guzzles oil like an arab oil well.
The acceleration is sluggish at times as though it thinks to long before the computer realizes that’s its time to go, which prompted me to complain to the dealer as I very nearly didn’t make it over an intersection. Checked over by service dept and they stated that nothing was wrong. They just reset the computer.
The drive shafts sometimes clunk. Now they bring the 200 out with crawl control and the drivers seat adjustable.
After paying that much money for a vehicle I am disappointed.
Well done on the web site. We have noticed one problem though when pulling away from a stop there is a clunk in the drive line somewhere seams to be the diff.
You have my full support with your barney with Toyota. I also bought a Gxl turbo recently (couldn’t afford the VX or Sahara) to find that I have to duck to get in the door because the seat height is Way too high and non adjustable. It’s not as if I’m a giant Zulu warrior either at 5 ft 11 inches tall.
Well I was thinking of buying a 200 series and now after reading your site I am not. Please feel free to use my name to Toyota as I have been a Toyota person all my life, three Celica’s and a landcruise. Now I have a large boat and was thinking about a 200 series, I think that I will go with a F250 – 350. Get into them they are not so big in the information age lol
Terry H - WA
Good luck mate, we are griping with Toyota at the moment as our wagon sits 20mm lower on the right than the left... before I get in!!!
John B - WA
Needing one and a half litres after 4000klms seems a bit excessive to me however Toyota seems to think its alright. Wait 20,000 before it beds in properly was the answer, I was told by the dealer that it was run in on the bench and drive it like you stole it.
Im beginning to think why would you steal it?????
I have had two Nissan Patrols and I think Im going back
Read this before you buy a series 200 - series 200 is a joke.
Before you buy a new 200 series consider this.
Total load carrying capacity of most models is only about 600kg. This is the maximum weight you can add to the basic vehicle and still be legal. If you add a steel bullbar, towbar, winch, rear drawers and roofrack you have used about 300kg of the total allowable weight.
If you add a family of 5 you have used up the remaining 300 kg (Forget using all 8 seats - with large blocks that would be illegal as you would be so overweight it was not funny).
You can not legally tow, or take any luggage at all. If you crash the car and you are over loaded your insurance company can refuse to honour your claim. You will be better off with with a Terracan that can carry about 850kg
How can Toyota claim its the king of the off road when it can legally carry only slightly more than a Suzuki sierra.
I purchased mine on the 22/12/2007 and it has had an engine management fault from April 2008 and the problem is still ongoing. I am told that they have spent around $30000 on parts alone in the last six months and at this time it has been sent to another state to try and solve this problem.
I have just read your interesting web site, we could also throw in rattling tail shafts that Toyota have been replacing, and a very low GVM rating, scrubbing front tyres, rear dicky seat that has no quick release, not even a 12 volt socket in the rear so I can pacify my kids with DVD players, even my wife's cheap Tucson has bloody three in the vehicle the list goes on and on and on and on..
Clint - SA
Hi we have a 200 series land cruiser Sahara and are having some problems. Once the car was losing power and sounded as if it was starving of fuel or something similar. The car was driven by a Toyota mechanic while it was doing it and still no one can work out what is wrong. Recently we went on a holiday and it happened again, still no one could find a problem. The car loses power and runs very rough. Both occasions were on a hot day so not sure if this is a coincidence.
Hi, accidently left my keys on rear bumper consicuence lost about one month later the remote dislodged off the key wilst walking as I wear my keys on a dog clip on my belt as many people do. Toyota should secure the remote to the key ring not the key as now in order for me to get new remotes so I can use my car it is going to cost me $3500.00.
UPDATE: They informed me yesterday that it would be another 3 weeks wait on parts from Japan. That’s customer support for you.
Bob P - QLD
Love the web site. I will keep this short as I am sure you get a heap of e-mails.
Do you have any contacts in NSW that have taken them on and won. My seat is about as comfortable as a milk crate.
Ben P - NSW
I have had several problems:
Clunk in tailshaft fixed after filling with grease. Power dropout and clunk of transmission, Toyota computers indicate
complete voltage drop for a split second. Still not fixed ! They are
waiting to hear from Japan, no idea !
Kerb weight of my car is 2700kg on the brochure and from Toyota
Australia Head office technical I was told it is including a full tank
of fuel however, this is a lie. We have taken it to a weighbridge and
its weight with approx 20Litres fuel is 2700kg which is consistent with
the federal transportation department I talked to today who said the
rule is kerb mass = tare mass which includes 10 litres of fuel.
It is stated that this is an 8 seater. The Fed's say 68kg design person
for each seat min. 8*68=544kg add the extra 128 litres of fuel makes
672kg added to the 2700kg = 3372kg which is 72kg over GVM, therefore is
would appear the design is not fit for purpose. A Klugger has 200kg more
capacity and a Prado 180kg mim more than the LC200. WTF, I should have
got a Klugger.
For me, the LC200 GXL TD with KDSS + stupid cargo barrier, with 3rd row
seats REMOVED, sat nav, reverse camera, roof racks, towing kit and
tongue in weighs 2690empty ie no fuel.
2690 + 138 litres + 120kg Driver + 100kg pass + 50 kg pass +35kg dog =
3133kg ADD 160kg ball weight from 1800kg camper gives 3293kg.
GVM for insurance must not be exceeded 3300kg so I have a massive 7 kg
of cargo. 1 case of beer !! What a joke !!!
This car is effectively useless and was purchase under the impression
that the weight full of fuel would be that stated. This would have given
me an extra 128kg, enough for my fridge, 3rd battery and water tank.
Apart from the back ache I get after 3 hours at the wheel from the lousy seat, I also expected to get a trip computer.
Had the tailshaft clunk fixed after the 4th complaint.
But my biggest issue is the DUST. This is my 5th Toyota Landcruiser and its first major trip was south to north on the Canning Stock Route. I have not had that much dust inside a Car since my 1972 FJ45 short wheelbase Landcruiser. We had the airconditioner on recirculation because we were travelling in a convoy, the dust just filled the interior. For hours I tried to find the source and have tracked it down to the gap around the door handles on the trim panels. SO much for the BEST OFF-ROAD VEHICLE IN THE WORLD. It also had a front shock absorber fail on the same trip, since been replaced under warranty. The main worry now is all that dust laying amongst the computer controlled electronics under the dash and the electric window connections. lets hope it all fails before the warranty has ended.
Kevin - Albany
I bought a 2008 Toyota troop carrier. It took 7 months to deliver. They gave me wrong spare keys to start with. Were told i had personal plates to fit but they were ordering the others. Had no service book i had to order another one that they didnt stamp. Was never told they changed the front wheels to be wider than the back to fit the new motor in, so now u cant take on beach cos tyres are cutting 1.5 tracks and car is struggling definitly cant tow anything.
Then the fuel problem, the car spent a good 3 weeks of its many times at Toyota trying to fix, whilst fixing with no mat over bonnet they scratched the bonett and the bull bar with the servicers zipper. They then attempted to respray shocking job doesnt even blend in and also left the masking tape on car, bullbar and arial. Then the drivers door panel has 2 cm tare. it also went back to sunshine toyota probably 3 more times with fuel problems the car would just conc out, they would also keep reprogramming the computer. all i kept asking for is a car that was safe with kids in it as i was moving rural.
The car broke down again and it was towed to Toyota Gadstone with a fuel problem, some how they turned it around to be contaminated fuel and i was stung with the bill of about $900. But they reprogrammed the computer as a freebie, why because it was there fault and they wanted me to pay for it. Then October 09 the car was leaking fuel we didnt know until it was that bad the whole under the car was covered in diesel, the back mud flaps were bent in half cos of the hot diesel and now the rust proofing is gone. My mechanic towed it to Bundaberg Toyota and this time i asked for photos of everthing done to my car so i wasnt stung with another bill Toyota trying to pass on as my fault.
Was called to let me know it was a warranty job it was fixed and ready to go. I asked what about all the fuel i had lost apparently it was leaking for a while and then was undriveable, they would not cover it, then i asked about re rust proofing, they wont cover that either that all they would do is wash the diesel off. Then asked about mud flaps they didnt get done either. Because i live 1.5hours from Bundaberg Toyota i rang up and asked if the car had the diesel washed from under neath the car the guy went and asked came back to phone and said yes it was done. So my neighbour drove me in at my expense to pick the car up, the car wasnt washed diesel still everywhere and mud flaps still bent. The car had water dripping of it to make out it was washed. I asked the guy why the car hadnt been washed when they said it was and he said he went to lunch and the staff just didnt do it, iwas so dissapointed got in car and went home, he gave my neighbour a can of degeaser. I also asked him about the car chewing oil, like i have told every other car yard its been to and customer service hot line which dont give a shit they reckon case closed. The guy told me that yes there is aproblem with the new Toyotas that a part had to be changed, the only one that has been honest about the problems, but now have to go back to Toyota to have it done.
Kay-lee O - QLD
Just heard a story re Toyota cars – 2004 Toyota Camry Altisse apparently has a problem with the oil and water systems. A friend of mine purchased a new Camry Altisse in mid 2004 and has had it serviced by Toyota regularly, his daughter was presented with the car as a gift to help her get to Uni. Coming home from uni the temperature of the engine went through the roof and she had to be towed to Toyota dealer who told her after inspecting the vehicle that it was going to cost around $4000.00 dollars to fix!!! Apparently Toyota know about this defect that occurs in this model but do not accept it is a “manufacturing defect” or a “design fault” and deny responsibility!!
The fault is in the main entablature of the engine block and allows the oil and water to MIX.
George M -
" If Toyota Aust. Ltd have any reason to believe any statement is not true on this web site or I am breaching copyright or trademark issues please contact me direct on and I will remove/change anything without hesitation and will make a note on the web site regarding it. I have copied brochures only to show true facts and no other reason. I could always take a photo of the brand name and show it and also created illustrations rather than the real stuff, I thought the truth and facts should not be hidden. Also these are my opinions and not those expressed by Toyota Australia Ltd "! Landcruiser, Prius & Toyota are trademarks of Toyota Australia LTD. Even though they suck.