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Practice Aims and Policy
Practice History
Practice Aims and Policy
Total Vet Care aims to provide a high quality and value veterinary service for Perth’s small animal
pet owners. We aim to treat your pets with the same care and dedication we would use to treat our own pets.
The following is a brief outline of practice policies:
- Payment:
In order to keep our costs down so everyone of our clients can enjoy a good value, quality service we do not offer accounts. Full payment is required after consultations or surgery. We accept most major cards (Visa, Mastercard, Amex and debit cards). Sorry, we don’t accept cheques
- Discounts: We offer special vaccination and sterilisation discounts to clients who have purchased puppies or kittens from ACA Pups or Pet City. We don’t offer concesion card discounts so that we can keep
prices down for everybody.
- Emergency Service: For after-hours veterinary attention please contact Perth Veterinary Emegency in Osborne Park on (08) 9204 0400
Practice History
The principle, Paul Kluck BVMS was born in Perth and graduated from Murdoch University in 1983. After working in
mixed practice for 4 years in Northam and conducting locum work in WA Paul moved to the UK1n 1990, working in England and Ireland in both small animal and Dairy practice and managed a small animal pracice for 18
months in Elm Park in Essex. Despite loving the work and the opportunity to travel while there, home beckoned, so Paul came back to Perth in late 1993 with a view to starting a small animal practice in Perth .
This became a reality with the opening of the Innaloo Veterinary Hospital on the 18 March, 1996. The Bentley Veterinary Hospital was acquired in November 2009.
Our slogan/mission statement is that “Your pets are special to us” signifying our aim to provide care for your pets as if they were our own.
We hope to offer an ever improving service to our clients. If at any time you feel we can improve our service in some way, please email us with your suggestion.
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