Facilities Management Group (FMG)

Data Centre Management 

With VTechnologies, you don't have to worry.  Our national data centres, located in the heart of the Brisbane CBD and the Gold Coast (with new regional centres planned), enables you to outsource the management and day-to-day operations of your computing facilities.

Our data centres are set up to make sure your servers will be up and running 24-hours-a-day. If you choose to locate your sever with us, we will provide your applications with a highly secure National Data Centre (NDC) environment.  The NDC’s are complete, with state-of-the-art climate controls, multiple power sources (on-site UPS and backup generators), redundant Internet connectivity to a high-speed backbone, 24x7 monitoring and secured access.

You have the option of locating your servers at our data centre or at your own premises where we can connect and remotely manage them for you

Application Management Outsourcing

While new technology is the means to revolutionising your business strategy, applications (both new and legacy) are your organisation’s lifeblood. These systems often house valuable business data and processes, and they demand vigilant maintenance, support and enhancement.

Few, if any, IT executives are not challenged by the support requirements of their organisations applications.  Our solution is to provide expert maintenance, support, and enhancement of software applications.  Our Applications Maintenance staff are specialists in several suites, including Oracle, and can provide you with 24x7 support.       

Our Application Outsourcing solution provides a powerful response to these business challenges. On every engagement, we introduce structured business processes for managing application portfolios according to agreed service levels. This enables our clients to achieve the following:

• Streamline maintenance and support operations
• Implement process improvement procedures
• Institute standards, project management disciplines and appropriate metrics
• Measure and improve performance in work volume, quality, cost, cycle times and customer satisfaction.
• Reduced costs associated with application management, contributing to improved bottom-line performance
• Improved user satisfaction based on targeted improvements in service as well as software functionality and quality
• Increased availability of key resources to focus on new development initiatives